Ann M. Irons, CPA

Disappointing...nWe initiated meetings to arrange for the completion of our taxes. Only to have them changed to accommodate Ann's schedule, and still Ann was not present. Secretary or assistant instructed just where to sign.nAfter reviewing the returns at home the next day discovered an error. Contacted Ann's office to inform of the mistake and to not file the returns. Ann's response was convoluted, and unprofessional. Knowing the returns where sent and the only solution is to file amended returns. Ann's overlooking us as clients is unprofessional and demonstrates a lack of respect and commitment as her clients. Would not recommendnAnn M Irons, CPA to anyone looking for tax guidance and advice.

Ann was very disappointing. She was supposed to file an extension and didn't. She did tell me that she would cover the penalty expenses and she stated that she would expedite my return. She didn't At first, she told me that the information was just about complete and by the next day, I submitted this information. But she kept discovering things wrong, which I found out by visiting her office, which is in the same complex as mine. As of June 15 and another estimated payment not submitted, Ann had not finished my return. So I visited her office, where I I was updated when I talked to her secretary, which is the way I thought she worked (interfacing with her secretary) But today, she told me that I had stopped by too many times yesterday (2-3 times.). One time, she was at a dentist appointment and the secretary told me that she would be back in an hour, so I came back 90 minutes later. But she was busy and could not see me. She took a message and told me that Ann would call (This had happened in the past and she did not call. ). I politely left. Today, 2.5 months after coming to her office, she told me that she would not do my return because I came by her office too many times! I am still stunned by what I see as unprofessional behavior on her part and told her so. I implored her to finish my taxes. She listened politely but refused and asked when I could pick up my paperwork. I told her today (June 27) as it only requires a walk to another building. Now it is almost July and I have to begin the whole process over again.

My three siblings and I went to Ann to help us after my father passed and there was a multitude of tax issues to be delt with. Ann was a comfort to work with; professional with a personal touch helping us through a tough time. Everything was done to precise and we were so thankful we all continue to use her. I recommend her highly.

I have used Ann's personal and business services for three years now. She's responsive, and very pleasant to work with. I recommend her to everyone I know in the area looking for a CPA.