Cullman County Health Department

I want to thank all the staff for being especially nice and helpful in helping my husband and I get our second Covid vaccine. Special thanks to the nurse supervisor! Everyone was wonderful!

I drove from Mississippi to Alabama (I have been on a work trip) to have a follow up on a surgery I had, they called to confirm my appointment, didn't call to let me know the office would just be closed. No notification whatsoever. I drove almost 3 hours, through tornadic weather to get answers to a colposcopy surgery, pap smear, and birth control ....just to come and see a sign on the door that they were closed. Unacceptable. Now I have to take off work AGAIN after missing an entire day.

Marsha, Judy and all the staff could not have been any friendlier. Great people!! Can't say enough for what they do for the citizens of this county. Love you guys

Had an issue with my insurance a week before my baby was due. Was in a panic trying to get on medicaid and figure something out for my daughter to be born.nWent up there and the receptionist was very kind and helpful. When I explained my issue she pointed me to the paper applications and told me to fill one out but to also do one online. She was sympathetic and kind.nThe next day (a Wednesday) I was approved for medicaid and called once more explained my issue. The lady I spoke to gave me the direct line to a woman named Joy. Told me to call her ASAP.nI called and explained my situation. I was due in a week, we had an issue with my insurance, but I totally understood if she couldn’t help right now.nShe told me “I don’t usually see people ok Wednesday’s. Those are my paperwork days.”nI said that was fine. I could wait till the next day.n“Oh no you can’t, honey! You’re gonna pop!”nI chuckled a bit and she told me she could see me at the end of the day and she would get things worked out.nGet there for my appointment with her at 3 and while she didn’t call me back till about 3:05, I can’t complain about that. It wasn’t an overly long wait and she was seeing me on a day where she usually doesn’t see people.nShe handled everything. Was kind and funny, and even when I felt like I wanted to cry from the stress of it all, she was understanding. She even called and remade my doctors appointment (I had canceled it since I couldn’t afford it with my insurance issue).nnI will forever be in debt to her for helping us out.nnThe Health department isn’t perfect. There are going to be long wait times for various reasons. Just because the waiting room is empty, doesn’t mean they don’t have several people on the back. Plus, they work with a very small staff. But, every time I have been (especially when I use to get birth control through them), they have been kind and friendly. They provide a great service to the community.

I go there if I have to get a birthday certificate or find out alot of past info they have always been very helpful Thank you for your great service to our community.