Map
Detailed Information
- Place Types Amusement park
- Address 2020 Beech Ave SE, Cullman, AL 35055, USA
- Coordinate 34.1463688,-86.8303841
- Website http://www.co.cullman.al.us/
- Rating 1.4
- Compound Code 45W9+GR Cullman, Alabama, Unite
Reviews
I've never posted a negative online review before but the negative experience here just blew me away. I simply called to report a leak. The woman answering the phone was unprofessional from the moment she answered. She seemed annoyed I even called. She had a hard time telling me when this could get fixed. She had a hard time telling me why without being rude and sarcastic. She seemed annoyed I had interrupted her day. She actually raised her voice at me. Someone that temperamental probably should not be working at a place like this.
Customer service is worthless.
The customer service is worse than I could put into words. The rules and answering service really needs to be looked into. If I could have well water I would have it in a New York minute. Why have a after hours department if all you can do is answer the phone. Why can't the customer's speak with the supervisor that is on call. Why want the answering service tell you is the supervisor or any board members names. This is a public service department with NO PUBLIC SERVICE AT ALL. No care for your customer's Period.nSatisfaction none what so ever
Website link is incorrect
The reason for the one star rating is there isn't a half star.nSeriously after yesterday I would have a tough time giving them any higher than this.nFirst let me say I have been a customer of CCWD for 32 of the past 33 years. During this time I had one missed payment which was probably 11or 12 years. I was working out of town and simply forgot to pay it. My next invoice arrived showing both months and I paid both.nYesterday I arrived home to find our water meter had been locked. Why was it locked? After looking at my current bill I noticed that my total bill last month for electric, water and garbage was 578.00. For some reason I wrote the check for 518.00 which left me 60.00 short. Instead of simply adding it on to this months bill which is due the 26th. They locked the meter forcing me to pay penalties and late fees to get the water back on that night.n32 years of spotless payments on time and this was my reward
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