Wendy's

They have finally come up with some great deals so people can afford what they like to eat

Decided to stop at the El Reno Wendy’s and eat, had been traveling for several hours and promised ourselves we wouldn’t stop at the Yukon Garth brooks location again after cold fries, dry burgers, buns that crunched, and repeated mistakes the last several trips. We decided a newer location would be the plan. When we arrived, there were multiple vehicles in the drive thru, probably 6-7 ahead of us....the lady in front of us ordering didn’t have a clue what they served then proceeded to have a 3 minute chat about the recent weather after ordering with the order taker. When we finally got to the microphone to order, the person taking the order didn’t repeat the order or offer a total. This is always a issue with me because it almost always ends in a mistake on my order. So when we got to the first window to pay, I asked her to repeat the order, and of course it was wrong. So she modified it.. then we went to the 2nd window, I asked did they make the Dave’s double correctly? -with mustard only, no veggies? ....NO, they hadn’t and then wanted us to pull to the side ( because we couldn’t pull forward - there was already someone there ) , but wait we haven’t gotten our frosties on the order yet either....they made the Frosties and we pulled to the side and waited, and waited. After waiting 12 minutes on the side and watching 6 more vehicles complete their transaction and leave, I got out of the vehicle and stood in the line of sight of the guy doing the window with both my arms up in the air....he held up a finger and finished what he was doing with that vehicle then stepped out the side door....are you waiting on food? He asked. I Kinda wanted to have a screaming fit right then and there but I stayed calm .....my reply - yes the Dave’s double with mustard only you said would be right out...at this point 15 minutes ago...and he said I’ll get it right out ( of course we had already heard that once ) this time he delivered and my husband finally had something to eat....26 minutes after entering the drive through line...7:33-7:59 and we still had hours to drive home. So it may be me, next time someone says to pull forward or pull to the side, for something that is a core menu item that I know every car behind me ordered as well ...in one fashion or the other, and I say, Nope, I’m waiting right here - and now when it happens, you know why.

So you now serve breakfast, but your lobby doesn't open until 10:30? Not everyone drives a vehicle that'll fit in your drive through, and it's extremely rude to expect us to stand outside in the cold trying to order food. Wendy's has lost my business for good.

Love their spicy chicken but if you dont specifically request fresh fries u wont get them. I eat there often so I know. Staff is nice & pretty quick.

Great place to eat at glad they finally moved to el reno