Gervais Kia

I bought a 2020 Sorento here and had the best experience I've ever had with a car dealer. Jack (salesman) and Jim (his boss) went above and beyond and hooked me up with a very fair deal on a great car. And Will, their finance guy, was efficient and thorough.nnI went in prepared to negotiate very hard but was pleasantly surprised by their first offer. They even provided me a loaner for a day when I wasn't able to get to the dealership early enough in the day to finish the paperwork. A+++nnIf you need a new car, call these guys. You won't be disappointed.nnThanks, guys!

Got my niro from them. Recommended sales person - Michael. Do not histate to ask more discount, they friendly and share good discount. Recommended thus dealers for your next Kia or WV. Do not afraid Kia - quality is super, warranty better than Toyota.

I had a fantastic experience it was better than I actually thought it would be they treated me with respect and dignity and help me with my matter I am very satisfied

So i had a 2014 kia soul the engine blew with no explanation on why it happened they wanted 5700 something for refurbished parts to be put in and that would have been more then we had left on our loan so we chose to lease a car everything sounded great hes was like we will have the car here for you monday Tuesday the latest well tuesday came and went the entire week came and went finally on the 16th we got the car they call to see if we want to pick it up that day and what time i said yes of course iv been waiting all week can we get it for 12:30 hes said why dont we make it 1:30 well that came and went they had to wait on the insurance company fine whatever dont ask me if i want to come and get it if everythings not ready on your end once we got called to pick it up it was so late in the afternoon they didnt have anyone to do the inspection i try and go today and its an hour and half wait there are 3 people in front of me and i called ahead they said first come first serve when i get there they said are you able to come back whats the point if i leave and i come back im gonna be behind someone else that make no since literally dealing with them is like walking in a circle never getting anywhere i strongly advise anyone and everyone to find someone else to go to because this is ridiculous always waiting on something and always an excuse for why something isnt being done or cant be done at that time i dont understand how they can run a business this way i understand with covid things are different and difficult but something need to change whether its the staff or owner i dont know but figure it out

Found the staff helpful and didn't feel pressured to buy. Thank you for my awesome new car!