Valvoline Instant Oil Change

While I have always chose to get my oil changes and state inspections here. I found it odd that not all employees were wearing face mask. With the pandemic and older citizens frequently coming in. It should be mandatory for all employees especially the one asking questions and up close and personal to the customer to wear a mask. Also their customers should be courteous enough to wear a mask when corresponding with them. We should all do our part. The tech in my lane was wearing his mask and I appreciate it.

This was my first time visiting this place of business, and I was satisfied with the level of service and professionalism. My experience was friendly, timely, economic and an overall satisfying. I will be going back again...

I went for service and the technician said they were not required to wear masks. The Business Mask Mandate applies to all businesses public and private. I will not financial support a business that does not care about the health and welfare of its clients. Wal-Mart associates wear masks and the price is better. Skip this place. We are in the midst of a global pandemic and this flippant attitude is why many more people are dying than needed.

Very clean, quick, and seemingly professional. My only complaint is they dropped my air filter housing bolt. Didn’t think I noticed and never said anything when they couldn’t find it. I asked at the end of the service if they found it, he said no, no we didn’t. Let me see if I have a spare. He indeed did have a bolt to replace it. Why not just do that vice not mentioning it at all? I’m paying $90 for the convenience of them doing my oil change, not to lose parts in the process.

I pulled up to the Valvoline instant oil change shop and said I need an oil change and a tire rotation. They checked the weight of the van and said they can do it. After they do the oil change they decide the van is now too heavy to do a tire rotation. I won’t be going back.nAlso, they had the van completely off the ground in position to do the tire rotation and they decided not to. I’m glad now that they didn’t do the tire rotation because the oil change alone was $100 in a standard size work van with a V6.