Leonard Buildings & Truck Accessories

So disappointed, I paid my deposit in the first week of January with such hopes and expectations of a brand new strong shed in my backyard before my new job working from home. I was extremely surprised about two and half weeks after deposit I received a call that it was ready and I could come by and look at it. About two days after I did, I was disappointed as there were several spilt studs throughout. When I pointed this out the the sells gentleman could only reply in a condescending manner. Stating it was an inexpensive shed and I couldn’t expect much and how “Good quality wood is hard to get”. This shed was costing me $3,700 as I am front line worker, and what you or what anyone else thinks is expensive or inexpensive is not justifiable for what I was promised and what I expected as a customer. This pandemic has hit as hard and I was affected as well it’s already been tough as it is for is was low for how I was spoken too and how I’ve been treated thus far, If this company wants to claim their shed are top quality and built like homes then it should have never left the site with such studs to begin with. I called the corporate office early last week and brought this to their attention, they sounded concerned and assured me I would get a call from that store manager but still nothing. NO CALL BACK, NO SHED AND NOW I LOST MY DEPOSIT. STAY AWAY! Not sure if it’s a racial thing or a sexist thing as I am Hispanic and a female. At this point I’m tired of all the wasted calls and time spent on the phone I don’t even want the shed anymore. I am afraid if I still take it and something goes wrong with the shed they will only push me off like they already have been for the last three weeks. Please be aware and read everything. View the attached photos!

Best service in trailers and storage room good prices ud83dudc4c

Integrity! I have a 16ft enclosed trailer that is used once or twice a year. A year ago the person pulling the trailer felt the brakes needed replacing. I took the trailer in asking for the brakes to be replaced (my windows of opportunities to do this are limited and I can't pull the trailer). The trailer brakes were inspected and found to have almost all the pad. The problem was a bad wire! This saved me $100. Even though I insisted on having new brakes put on they dealt with the real issue. Thanks.

Wow! I have been in the customer service business for over 40 years! I know world class customer service when I see it and I received it today! From Jeff and Dave! This location will get my money for life! Anyone who needs truck parts you need to come in and see them! Thanks guys for an amazing experience keep it going!

If I could give them more stars or a higher rating I would !!!! Mr Jerry was very helpful and the customer service was above and beyond ,.. a great place reasonable honest reliable service! They helped me every step of the way from picking the right trailer to all the information and helping me get what I needed to get on the road! Being from out of town it’s not always easy to find a reliable and trustworthy company they are amazing!