Andys Rapid Lube

Super quick service with incredibly nice people. Been going here for years and I never regret it. In and out oil change!

I have used this business for a number of years due to its close proximity, quick service and no long lines.nHowever, today’s experience cannot go without notice...nWe have been suffering through a worldwide pandemic for just under a year now... I was classified an an essential worker earlier in the pandemic as I have a mobile business that requires me to go into people’s homes...nWhen I arrived to have my annual car inspection, I was greeted by a worker NOT WEARING A MASK. He approached my vehicle and I told him what kind of service I desired and he backed away from my vehicle until I was out and then took my car inside the bay, again NOT WEARING A MASK. Yet, on their two entry doors, it said that masks were required to be in their facility. While waiting I also observed all patrons to be wearing masks, yet only the receptionist had on a mask—- not one of the bay workers!nAdditionally, the water fountain was still functional as well as the complimentary coffee. There was no washing off of seats as customers left.nI told the receptionist how disappointed I was to find the “double standard”. We want your business and want you as a consumer to wear a mask to protect our employees, but we disrespect the patrons as we don’t require our employees to wear a mask. The receptionist told me that the message would be “passed on”.nI have an 83 year old that lives with me and I’ve done everything I can to protect her through this pandemic; but such a blatant defiance of CDC guidelines shows the ignorance of your employees and I will be taking my business elsewhere, where the patrons are valued!

Great

Parked and was met fast. Went inside where it was real quiet just after lunch.just about dozed off. Was out fast.

I have used this location for years as it is close to my house, work and quick. I WILL NEVER BE BACK... and I will be sure to make sure anyone and everyone I can knows never to go here.n1. Maskless everywhere - The techs (if you can call them that) work in your car with no mask, hang out in the waiting room with no mask and do not make an even slight effort. This behavior in a town with lots of high risk people. If they aren’t masked here, I’m sure they aren’t anywhere and are heavily exposed.n2. Your car will wreak of cigarettes - I guess you cant where a mask while you basically smoke in peoples cars.n3. My oil change has cost me $500. They are running a bait and switch. They advertise the full fluids, tire, etc checks.... but do not actually do them. They are putting your safety at risk. Many people depend on those minor checks at their oil change time and this place is lying to everyone. All the checks were verified on my receipt as done, the next day I blew a tire. I cant say for sure I would not have if the tires were at proper pressure, but I watched 10 other cars go over the same hole with no blown tires. My tires were at 22lbs the day after they supposedly checked them. Now as I have had to buy new tires, an alignment and an axel on that side. I cant say all this came from the negligence. But I am certain a large chunk did. The point being .. you are being lied to and they do not perform the service you paid for.nnIf you do go here, be sure to check all those points yourself if you want to be safe, you shouldn’t need to when you’ve paid for a service.