Smart Start Ignition Interlock

My problem is not with the service that's find. They did the training is fine. They explained stuff correctly. They answer questions. My problem is with the product. I don't understand why each month it gets sets off by something small a piece of banana, monthwash with no alcohol in it. Blowing into the device 2 mins down the road. The car already on. WHY, do have to blow into agian??? And they are so random. If they can fix these problems with the system then the product will be better.

Improperly installed. Incompetent Technicians should not even work at McDonald's. Problem after problem myself and fiance have missed countless hours of work and several time had to meet and repair the unit myself while my child and fiance were stuck in the middle of nowhere. Un safely installed as well. Countless Violations for no reason.

faulty equipment. Unable to drive my vehicle for a week and some. Then had to come right back to have it recalibrated they also didn’t even secure the alarm to vehicle. Smh. I think they had been drinking when they did the job lol.

Excellent service and very professional. i opt'd for a voluntary install to be safe on weekend evenings and everything was flawless for about two months. i received a software update and that caused some finicky behavior (wouldnt register use causing a seemingly infinite loop of retesting every 30seconds). the staff were very knowledgable and friendly - i had the device removed until the Smart Start software engineers fix their patching issues, at which time i will have the device reinstalled.

If you make the mistake of driving drunk and getting indicted for DUI, there's no better place to get an interlock device from. Not only is it less expensive than alternatives, the people who install the device are professional, understanding and courteous. The device itself isn't that cumbersome, either.