Cottman Transmission and Total Auto Care

My husband and I took our truck here and it was fantastic service. They are honest, professional, and they saved us a lot of money. We always appreciate honesty, and Cottman Transmission was extremely honest with us. Not only was the service outstanding, but we also were grateful for the fast service. We will be back!

If you want outstanding services without overpaying, this is your go-to.nnBefore even touching on the car issues, I have to highlight the remarkable customer experience Jodi and Taylor surprised me with. Upon my arrival, I was instantly greeted with the warmest welcome and was taken care of in no time. And as any other car owner probably knows, auto shops typically try to get you in and out, without involving you in much of what's happening with your vehicle. However, both of them explained EXACTLY what's going on with my truck, showed me where the issue is, and Jodi even took time to draw a picture depicting all the faults in the malfunctioning parts.nnI have now been to this location four times for various issues, and each of my visits contributed to reassuring me that not all mechanics are crooks. Not only was I charged a fair price, but I was given warranties on all of the parts that were installed. One thing that totally took me by surprise, is that they had several opportunities to overcharge me for an entire part, but instead they pinpointed the exact flaw WITHIN the part and made repairs there rather than carelessly sucking my wallet dry.nnThis was the first time I left an auto shop without feeling like a victim of a daylight robbery, and it was a stress-free experience, to say the least. If only I could get ALL of my car shenanigans taken care of here, I would not go anywhere else at all.nnDO NOT WASTE TIME AT OTHER AUTO SHOPS! I bet all of you reading this $5 that you won't find a location that has such a perfect balance of quality work, and customer care.nnThank you, Jody and Taylor - you two truly are auto magicians with the most caring personalities.

Check engine light popped on and I stopped in to get it checked out. There were cars everywhere, place was packed. Despite all of that, took time out immediately to go and check it out. Transmission was slipping while driving and leak was coming from underneath. While I was there at least 2 more customers and a car got towed in. Left the car there with the expectation that I would be without my car for a while and gonna to cost me a bundle. Received a call at 530 on the same day to see if I could get there by six. Turned out that it was a easy fix and very inexpensive. Point being is these guys went out of their way to make sure my car got the best service while being absolutely slammed. On top of that, they were great at explaining step by step what they were doing and why. I cannot recommend them more and I promise they have gained a customer for life. Great job all around.

Their service was unparalleled! They came out to the car and listened to me and my car, and used the diagnostic computer while I was still there. Ended up needing a transmission rebuild among other things, but they kept me posted every step of the way, and put me in the drivers seat of decision making. They also helped me prioritize future repairs, even though they wouldn’t be doing them! Thanks so much y’all!

We dropped our sons car off over the weekend because it was making a terrible sound - not knowing what to expect. Jody and his team looked at it and diagnosed the issue immediately. It ended up being a lot more involved than originally anticipated and they went way over and above our expectations to take care of us.nThese guys are honest, efficient and will try to save you money! (Which is so rare these days!) So thankful! I could not recommend them more!