North Mississippi Medical Center-Pontotoc

My family member was taken to NMMC-Pontotoc Emergency Room via ambulance. NMMC-Pontotoc is nothing more than a BANDAID STATION. EXTREMELY rude staff, inattentive staff, EXTREMELY SLOW, also very unsanitary, there was blood still on the bed and floor from the patient before my family member. They misdiagnosis individuals, and do NOT pay attention to allergies (almost killed my family member by giving them a medicine that NMMC-Pontotoc ER was told 3 (THREE) times the patient was allergic to, then gave the wrong patient discharge papers (HIPPA VIOLATION) and when we received the bill, there were 12 items on there that were NOT used/received or anything, but my family member WAS charged for this. Called billing and were told we had NO PROOF the items weren’t used. If you can go ANYWHERE besides Pontotoc, you definitely need to, you would probably get better service at the local Veterinary office.

You wait so long to go to the back, and they heard you out like cattle. The doctor didn’t even care about the patient. He went in there barely checked us. They DON’T even have COVID 19 testing.....during this pandemic, they said it’s not practical to have because it’s take a week to come in. Better off go to new Albany or Tupelo. This is just some out of many things wrong with this hospital.

If the nurses weren’t sweet I would do 1 star. They need to clean everyday.

Was taken to ER in Pontotoc. The facility was very clean. Dr. BALLARD and staff were very caring and efficient. I had blood work, EKG and CT. Reports were back in around 30 minutes. I think they were great.

AWFUL THEY ARE SO RUDE AND DISRESPECTFUL. AFTER THE VISIT THEY WILL CALL YOU AND CALL YOU ABOUT THE BILL