1% Fitness

My experience with 1% Fitness is from FitCon. Their food is amazing, prices are awesome, too! There were food trucks with food that cost 2-3 times as much and left you feeling "yuck." I'm finally in a position to order the service this coming week. Super excited!

I was not expecting to love this food, I thought it would be okay and was ready to live with it in order to achieve my fitness goals. I was wrong. This food is so delicious! It is packaged well, heats up in 90 seconds and is so good. I have found my new normal. I highly recommend.

I have ordered 1percentfit meals a few times and have loved their meals. But I think what is great about their company is the customer service. My order got screwed up and the managers were amazing and quick to fix it and make my experience better. I was very grateful and impressed.

So grateful to have found this company!! They offer VEGAN meals which is amazing since I am the only one eating plant based on my family and was making separate meals for myself and everyone else. The food is delicious, and there is a TON of it for the price. Well worth the investment in myself and the time it is saving me. Helps me to stay on task with my goals even when I am insanely busy. Convenient and delicious. 🙌🏾

I am so disappointed with the owners and employees running this place. If I could give 0 stars I would. I used 1% Fitness years ago when they were just starting out and never had an issue. When I saw they had keto options I wanted to give them another try and paid $650 for four weeks worth of food. Over this time period, my husband and I were hit hard financially because of COVID and I wasn't planning on purchasing again because of this. I didn't realize 1% Fitness had switched their meal prep service to a subscription until my card was charged another $650. A subscription is not mentioned in their terms and conditions (that hasn't been updated since 2017), it wasn't mentioned while I was creating my account, and there were no emails sent out regarding it. I called their customer service number where I spoke to a guy that sounded confused out of his mind and all he could say after telling him a subscription wasn't mentioned and I really can't afford it was "Well, it says it's a subscription somewhere." He couldn't even tell me where it mentions a subscription and he told me all he could do was talk to the owners and see if they would give me a refund. I waited and finally got a call back a few days later. The guy started the call with "So you're not going to like this answer, but the owners aren't giving you a refund." He offered a store credit that I declined because that's not the issue. The issue is having a poorly made website that doesn't properly display or explain a subscription is being set up, as well as the terms and conditions I agreed to when signing up says nothing about a subscription or my card being charged again. This is unethical and bad business practice. Not to mention the blatant disregard and lack of empathy for a person/customer that fell on hard times DURING A GLOBAL PANDEMIC. I understand everyone is struggling in one way or another right now, but this is something that could have easily and amicably been resolved.