Map
Detailed Information
- Place Types Airport
- Address 5202 Aviation Dr NW, Roanoke, VA 24012, USA
- Coordinate 37.320766,-79.97026
- Website https://www.avis.com/en/locations/us/va/roanoke/roa
- Rating 3.9
- Compound Code 82CH+8V Roanoke, Virginia, Unit
Openning hours
- Monday 7:00 AM – 11:30 PM
- Tuesday 7:00 AM – 11:30 PM
- Wednesday 7:00 AM – 11:30 PM
- Thursday 7:00 AM – 11:30 PM
- Friday 7:00 AM – 11:30 PM
- Saturday 8:00 AM – 9:00 PM
- Sunday 8:00 AM – 11:30 PM
Photos
Reviews
The customer service officer I met at Roanoke was really helpful, and knowledgeable. I initially had issue accepting a different car from the one I reserved online, but he took his time to explain the process, the difference between both cars as regards mpg, and also gave me an option of doing a car switch at another location if I still insist in changing it. However, I when I drove out from there to my destination, I realized the car was super good and I enjoyed the service.
Rental car had no wiper fluid and the tire tread was extremely low on one tire making the drive unsafe.nnEdit: Avis reached out and offered to make things right. Good to see care.
I use Avis in Roanoke often. There are great people, friendly customer service. Always accommodate their clients effectively and efficiently. I would highly suggest Avis/ budget rental in Roanoke at there 3 locations: the airport and municipal Dr . Cars are always clean, superb. Thank you Avis for making my trips as I travel worry free.
The gentleman was super nice but I did not get my deposit back with no explanation
The employee was 15 late to desk. It says the desk opened at 7am. Then when I got to the rental, Chevy Impala, stunk so bad of marijuana and had dog hair everywhere. I needed the rental for work and had to get to my jobsite by 8am so I did not go back in to complain. I called the number to the desk and no one answered, I called the number several times during the day, still no answer. When i got done on my jobsite, i returned it to location. 12 hr rental. I explained everything to that person and he said all he could do is $20 off of a day rate. I even waited for him to get off of his personal cell phone, 15 min, before he acknowledged that I was standing there. HORRIBLE CUSTOMER SERVICE AND VEHICLE.
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