Map
Detailed Information
- Place Types Airport
- Address 5202 Aviation Dr NW, Roanoke, VA 24012, USA
- Coordinate 37.3204889,-79.9705426
- Website https://www.enterprise.com/en/car-rental/locations/us/va/roanok
- Rating 4.1
- Compound Code 82CH+5Q Roanoke, Virginia, Unit
Openning hours
- Monday 7:00 AM – 11:30 PM
- Tuesday 7:00 AM – 11:30 PM
- Wednesday 7:00 AM – 11:30 PM
- Thursday 7:00 AM – 11:30 PM
- Friday 7:00 AM – 11:30 PM
- Saturday 8:00 AM – 11:30 PM
- Sunday 8:00 AM – 11:30 PM
Photos
Reviews
After having a reservation three weeks prior to pick up, I arrived only to find out that they had rented every 7 passenger van to someone else and offered to send me to another location. Reluctantly agreed only to drive 20 minutes across town to find out they could not rent it to me due to my age (24) of which the reservation knew this and made it clear I was able to rent. So not only did they rent my vehicle away but then told me I was not eligible in the end.
Wouldn’t rent from the at the airport guy is terrible makes it hard for you rent from there. Was asked for a $300 deposit when I was just to suppose to pick and go. The other enterprise I was asked for a $50 deposit same company so why a big difference.
Have rented from Roanoke Airport four times this year.nnIn and out very easy.nnStaff very helpful.nnOnly criticism has been not having the car style I reserved twice.nnSubs were OK.nnBut requested an SUV one time and got a pickup truck instead.nnOther than that, satisfied customer.
I rented a car over Memorial day weekend and thought everything about my experience was pretty good. I turned it in Sunday morning and left the keys in the box by the door (as I was instructed). A week later I check my credit card statement and I am charged double. Turns out I was charged as if I returned the car Tuesday morning (when employees returned after the long weekend). I have now called customer service 5 times trying to get this resolved with no success. I have been told several times that my issue has been fixed and I will see the change on my card in a week or so, but nothing ever happens. Very frustrated with the inability of Enterprise to fix what seems like such a simple issue
Friendly staff and functional, clean vehicle.nnI wish they had minivans available for rent. The RAV-4 was adequate but a minivan would have been better.nnThe lack of minivan availability is why a 4/5 rating.nnEverything was in order with the vehicle I rented.
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