Map
Detailed Information
- Place Types Airport
- Address 231 E 4th St, Salem, VA 24153, USA
- Coordinate 37.2871451,-80.0532858
- Website http://www.hertz.com/rentacar/location/unitedstates/virginia/sa
- Rating 3.1
- Compound Code 7WPW+VM Salem, Virginia, United
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
I made a reservation online on a Tuesday. When I went to pick up my vehicle Thursday I handed Ben Blaylock my license and debt card that I used online for the reservation and he looks at me and says that they are not able to use debt cards for online reservations. I explained that I had to leave at 5:00 am in the morning and I needed a vehicle. He responded with there is nothing that he could do. I asked for the general managers number and his response to that was he couldn't give me that info. I asked him to call the general manager and he went in the back and came back a few minutes later and said that the general manager said they couldn't talk at the moment to give him my email. What good is it going to do to give my email when I have to leave in the morning. If they didn't except debt cards why except them online and then not at the office. They actually took the money out of my account also!
While booking my car rental Doug was incredibly helpful in finding me the right car for my trip. He not only found the right car but made sure I felt comfortable with it too. I highly recommend booking with Doug at Salem Hertz.
Shady place. Left a $300 GPS in the rental car by accident. Called the place so we could pick it up and it mysteriously vanished from the car and was never found. I guess the employees there think they can take what is left behind. The manager did not seem to care at all.
Terrible, Terrible, Terrible, and I do mean TERRIBLE !!! I will NEVER EVER do business with Hertz Ever again...Even the customer service relations is TERRIBLE !!! I will advise everyone not to do business with HERTZ
State Farm contracts with Hertz and I needed a rental while my car is repaired. Hertz had 15 days to provide a vehicle at the auto shop but after a couple of delays, I lost confidence in their ability to rent cars.
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