Hook & Reel Cajun Seafood & Bar

A good size portion of shrimp with two medium potatoes and one piece of corn in the original hook and reel sauce, which was absolutely fabulous. The shrimp were plump and succulent, with the sauce coating it and giving it a spicy, tangy, garlic flavor. And a order of lemon pepper wings with just enough crisp, and seasoning to top the chicken. The wings were juicy and tender, with a side of Cajun fries. They also packed up a bib and gloves for the seafood dish so that you are not making a mess when you do the takeout. Food was still hot when it arrived from the delivery service which made it even better. I can't wait to order more of their seafood and those wings!

Excellent experience! To start, we did not make a reservation which we should've done considering how busy it was due to how nice it was that day. The General Manager, Carla M., Greeted us and seemed genuinely happy to see us. Luckily, one of her reservations canceled, and we were able to fill-in for the canceled reservation.nnOn to the good stuff!

I HAVE NEVER BEEN DISRESPECTED!nnI love coming to this Hook N Reel.nFood is great and the workers are sweet. Due to the pandemic, I decided to order food instead of dining in. I pull up to the parking lot and I look at the front of the restaurant to see if curbside pickup is an option. When I saw it was not, I look to find my mask. Unfortunately, it was no where to be found (of course ud83dude44)nI decided that I am far from home so it is too late to go back, so I zip my fur jacket up all the way so it covers my nose. Here is the logic, I am only going to be there for less than a minute, as I am picking up food. Inam greeted by the lovely hostess and there is a lady behind her. I believe her name is “Carla” and she indecently scolds me and tells me that I have to leave the building. I am dumbfounded because I can not understand why she is saying this. She then says because I am not wearing a mask I have to leave. I had on a fur jacket which nearly suffocated me as I tried to speak, that’s how well insulated it was. I do not speak to “Carla” because I do not respond to people that are rude. I tell the hostess, I am here to pick up my food and I will be on my way. Carla does not allow me to get a word in. I tell the hostess, I am leaving to grab my car, please bring the food up to my car. I call the phone number on the banner whennI was curbside and the hostess says she can not give me give me the food but I hear another employee in the background say he would. I forgot to ask for his name. But I thank him for volunteering to come out with my, already paid for, food. He tells me that Revere Health Department is very strict and they routinely check Hook n Reel to see if they are following protocols to the T. Which I told him I completely understand, but there’s a way to speak to people. I did not come in the facility without a mask, in fact, I made sure that I had respect for people's life. I could barely breathe with my jacket over my face but it was a sacrifice I was willing to make. I asked him for the lady's name and he says her name is Carla. I'm not sure if its accurate.nI am disgusted by the way “Carla” spoke to me. I had a mouth and nose covering. I was not dining in like everyone else who have to take their masks off to eat.nIf Hook N Reel is really concerned about the risks of spreading COVID then indoor seating should not exist and they should consider curbside pick up as most restaurants have done.nThank you for your time.

I was very disappointed from the start of my experience until the end! I was kindly greeted, at first by the hostess until (I believe the manager) rudely interrupted asking her if we had reservations multiple times. After repeatedly asking the hostess if we had reservations (instead of speaking to us directly) we were seated in the nearly empty restaurant. Things go downhill from there as we were entirely ignored by our server and the manager went back to sitting around eating! Eventually we managed to get through our average tasting meal before leaving without so much as a thank you. I have never had such lackluster service in my life and have no plans on returning.

An amazing experience every time I visit. The food is always good. Its my go-to place for seafood boils.