Firestone Complete Auto Care

Took my car in because the wheels were making an unsettling sound. They were able to check the car in less than a day. Turns out the dealer didn’t tighten my lug nuts during my last service (they got an earful from me). Firestone tightened up the lug nuts, my tires didn’t fall off, and they didn’t even charge me. :-)

Made an appointment for 9:30am for a simply oil and rotate. Was told at drop off i would be several hours. What's the point of an appointment? Got a call at 10:40 asking where the lug nut key was (told them at drop off). Its now almost noon and i still dont have my car. Needless to say highly disappointed.

Best deals and best staff...They made sure that you are aware of issues with your vehicle and even showed me! I've been places where they just tell you what's wrong hoping you'll say, just fix it

Mr. Max and Keith took very good care of us!

Went here only because I had a tire blow out on the way to work and I needed walking distance, husband had deployed the day before. Well they offered an oil change and I knew I was due so I said sure. I started hearing a ticking sound in my engine and my husband told me to check oil. I told him I just had it changed very recently and didn’t think that was it. He said to still check. It was at least 2 quarts of where it should’ve been, well below the “safe” line. I do not have an oil leak so there’s no reason for that! Husband thinks driving with low oil has caused the ticking. I just hope it hasn’t caused other problems!