Extra Space Storage

Second time renting space with them. Very efficient, smooth operation, friendly, helpful staff. All can be done on line or in person. Facility in Maui is clean, well maintained and appears to be very secure. It is also reasonably priced with a variety of size storage areas to fit your needs.nI recommend extra space if you need to store items.

Account setup was quick and easy and the customer care is great. The facility and upkeep could use some work. When I first got to the facility there was a strong scent of urine in the hallway that got even stronger in the elevator. After a few trips trying to hold my breath in the elevator, I noticed there was a large insulated cup in the corner of the elevator. As I approach the cup the smell grows stronger. It was filled with cloudy yellow liquid which had a nasty looking film on the top of it. As if it had been there quite a while. I was thoroughly disgusted when I realized that it was probably a cup of urine. Later, I had to go to the bathroom pretty badly but had more rearranging to do in my unit. I asked at the front desk with desperation in my voice but was told there is no customer restroom. The lanes for parking get pretty narrow when more than one large vehicle are present which means if one person parks carelessly, there's no getting a u-haul through. Also there are no guides or painted lines helping people to park correctly. There are also cones in place to keep people from driving all the way around the facility which makes you exit, turn around and enter again if you are circling the buildings to find parking. Again, excellent customer service earned these stars but if I had taken a tour prior to opening my account, I would probably take my business elsewhere.

Great Location , Great Security, and Most of All Great Staff. I was very impressed with this storage center and also really appreciated the customer service I received from two staff members especially. Their names were Angela and Frank. They really portrayed exceptional customer service throughout the entire process.nnThis location in off of Ohukai in Kihei is the best storage space you can get period for your money. Honestly it isn’t t even expensive and they give round the clock security featuring a coded gate , and nighttime security personnel. It also makes me feel more comfortable that the staff are down to earth and portray trustworthiness. These are qualities you want if you are going to leave your belongings somewhere. Great place I had to name drop frank and Angela that way they receive recognition they deserve.

We had an excellent experience getting a unit here. Customer service was fantastic, Angela was very excited and willing to help us with our needs and showed us around the property after we just walked in to inquire. Great prices. Highly recommended for your storage needs, and ask for Angela, she was great!!!

5 star service! Thank you for your professionalism and all your help, easy set up on phone. I am so happy I found this place. Clean and tidy and very happy with my unit. Thank you to the entire team for all your help!