U-Haul Moving & Storage of Maui-Kahului

Extremely helpful and accommodating staff. If they don't have what you need, they'll check other locations to see if they might be able to help. Always going above and beyond.

Kirt/Kirk - super helpful and friendly. thanks for making my reservations easily during these difficult times.

I've visited this uhaul location twice. Today was my second visit. Glen displayed an honorable human rights ideology. I needed to use a bathroom and almost all the bathrooms within 3 miles are locked or for private use only.nnGlen let me use his employees only facility.nnThank you for being kind. Ive never rented a uhaul but the facility including the restroom is both clean and cold.

Dishonest practice, Expensive and Unfriendly Staff!nnI stopped by here yesterday to rent a truck. Paperwork done with a big white older guy. Cordial guy but he charges expensive at 89 cents a mile after their 19.95 intown pricing. This guy had me sign a contract stating what the mileage and gas tank level was at. Odometer was off. Gas was really not at the 3/4 level. I was in a rush so I thought I could bring it up at return. The Fold truck ( BP 1614) stunk like someone had smoked in it and flat bed was wet ( hot sunny day, no rain).n5 hours later at 4:30 pm or so I come back and return the truck back with a young gal wearing a green polo that says General Manager, I think her name is Kayci.nI brought up that the odometer did not match my contract and the gas was less. She only adjusted the mileage.nRude and unfriendly behavior really began when I asked to use the customer restroom if they had one, I was directed to the back by Kayci.nI saw another staff member cleaning, she was a fat local gal. She eventually noticed me standing there keeping my 6 feet distance from the restroom and asked if I needed help. I kindly replied with a “ smile” telling her that I was waiting for the restroom but there is “ no rush”. She turns around and I keep there standing, then she comes back very unfriendly and says that she “ just started “ cleaning. I replied again that I am not in a rush but I have no where else to go and pee. Told her to take her time. She storms out of the bathroom visibly annoyed , mumbling something and goes to the front counter ( most likely to ask the other gals if I am even a “ customer “) .nShe comes back shortly and looks at me and curtly says :” Go ahead use it”. I did but felt that offended that she would have such an attitude. I was never pushy, I never asked her to rush or when she would be done, etc. I was total chill but this gal was nasty!nn*Compare odometer and gas level, make sure truck is cleaned for you and good luck in getting better service that I did*

Pretty high prices staff are all very friendly except one larger lady there she has zero customer service skills so if you see her wait for someone else she looks like she could pick you up and body slam you if she wanted to lol watch out