Jim Falk Nissan

The sales agent Andy Stehl at Jim Falk Nissan was exceptional he was very knowledgeable patient and not pressuring anybody which was very appreciative. he was charming charismatic and fun to chat with in between waiting for paperwork. He was very helpful and made the process very smooth for us. THANK you Andy. We looking forward to do the next vehicle soon.

Ryan Westberg is a wizard when it comes to customer service five stars every single time. The car was fully serviced and washed. I wouldn't recommend using any other dealership. Simply incredible!!!

We went in to look our salesman was Ed Welsh so disappointed ud83dude1e we had a cosigner it just kept getting worse they didn't tell us they put the car in the cosigner name the salesman checked to see that we had a license plate at motor vehicle the license plate was sent to clearwater to the cosigner now she's upset about her insurance and having a license plate issued in her name and my husband's with her name first such deception they didn't tell us anything about putting the whole deal in her name we spoke to a manager who assured us he would take care of everything he never called back horrible costomers service thefinabc manager assured us that our contract which was not delivered with the car was in the mail to us and she had a salesman call and tell us it was already sent to us it wasn't and my husband is giving thecar back and we're finished with mays nissan learned some lessons and will be looking for a honest dealership as mays nissan represents themselves as a Christian company and that is why I choose them but their employees don't have the same integrity as the owner does

I’ve been going to Nissan to do my oil changes/rotations since picking up my used rogue from them. The car has been in 3 time for other issues: brakes, transmission recall, brakes.nnThe transmission recall took about 2 weeks because incorrect parts were ordered (yeah. “Certified” Nissan mechanics). After the 2 weeks, there was a nasty moldy smell in the car, oil prints on the leather, and candy wrappers on the floor.nnBrakes one the second go. Dropped on my car for squeaky brakes and ended up having the buy new rotors for “my safety”. After $450 in repairs, I leave the shop with a new problem... they ask me to come back the following week which means having to go back and be without a car for another day.nnThe only reason for 2 stars is for the early bird drop off and Sean at customer service.

the worst car dealership experience i ever had.