Shilalis Real Estate

After dealing with Shelalis agency I was surprised to find so many positive reviews. Unfortunately, my experience was quite the opposite.nAfter the initial contact over the phone and an appointment to meet at the property for viewing things went south. Jon never showed up for the appointment. Instead a young agent was sent in his place. The young agent was nice however he had no idea about the situation and the state of the apartment. The apartment was in the middle of a major renovation. We liked the apartment and asked if it will be ready for move in by September 1st. We were assured by Jon that everything will be done by then. This took place on August 11 of 2020. We signed the lease and paid required fees that consisted of first month rent, security deposit and the broker fee that is equal to a month’s rent. After that we were left to deal with landlord directly. Basically Jon received a fee for showing the place, supplying a standard lease for with minor provisions and an introduction with landlord.nToday is September 7th and we have not move in because the work is not completed. We reached out to Jon on September 1st and he replied back on September 4st . This is what he wrote: “nI understand your frustration. I was just out of the office for a few days for the first time since the busy rental season. I dont manage the property, I only advertise and market it for the owner.nBut I would like to help you. I know the owner is doing everything he can to get it ready because he is now losing money on your rent because it's not complete.nI told the owner today I was disappointed in him for not finishing on time. He does feel bad and I hope they complete it soon for you.nJon ShilalisnReal Estate BrokernAs you can understand Jon’s reassurance regarding the move in date did not mine much and since it took Jon four days to reply to our letter he was not to concern about our situation.nIt seems that if his commission would depend on us move in by September 1st his attitude would be different.

We worked with Morgan Wigden of Shilalis Real Estate. Morgan was a fantastic help to us as we hunted for a new apartment this summer. COVID made it very clear that our small 1 bedroom apartment wasn't going to work for both my wife and I working from home! When the first place we liked fell through, Morgan found us another apartment that day that went above and beyond what we were looking for in a place in our price range. By the end of the day, we had seen the apartment, met the landlords, had a lease being drawn up and were so excited to move into our new home! We've been here almost a month now, thanks to Morgan!

Jon was terrific. I'm a part-time landlord, and he gave me excellent pointers. He found qualified tenants extremely quickly, far faster than any other rental agents I have worked with in the past.

It was a pleasure working with Shilalis real estate. We originally had our eyes set on one location but it went to a different party. Jon and his team were quick to find us a similar unit in a similar location at a cheaper price. He worked with us on the lease and was always on time and responsive.

Jon is always so responsive. He doesn’t take a short cuts or the easy ways - he’s considerate, knowledgeable, and thoughtful with his interactions. He’s willing to work together to get things done - not just his own way. He knows the market thoroughly and I trust what he has to say.