J & H Automotive Services Center

This is a good place to bring your car if you want to be treated in an honest and forthright manner. John, Jessica, and the rest of the staff were very friendly and courteous to my mother and I during our visit. They were knowledgeable in their own fields of expertise and did not attempt to pressure us or make a sale on repairs. Instead they gave very good, professional, thorough, and honest answers to our questions about the state of our vehicle and possible courses of action.nnIt's very hard to get service like this at auto repair shops - I've been to a few in my lifetime and I can say this was one of the best we found. Not the building itself mind you - the place is very loud, the exterior isn't too much to look at, and the waiting room isn't very big at all. But I have found that places with the extra cash to spruce up and soundproof their waiting rooms got that extra cash from their customers' wallets.nnAlthough making tough financial decisions about your car is never easy, this was a great experience for us thanks to John and Jessica. I would definitely recommend J&H Automotive to all of my friends in the future.nnUpdate 2/22/18: Another visit and another pleasant, professional, and courteous experience. Jessica quoted me very fair and reasonable prices for repairs I thought I might need on my brakes beforehand. I got there 40 minutes early to my appointment but they were very accommodating. Not only that, John explained that the noise my brakes were making due to rust accumulation on the rotors and how it was harmless. Very glad and thankful for their honest and fair practices, and will definitely come back the next time I need work done on my car.nnUpdate 5/14/2018: And I did! The front brakes were completely rusted after a rough end of winter so I brought the car in again. Got a fair and affordable quote for parts and labor, decided to have the brake pads, rotors, and calipers replaced at J&H on the spot. Jessica found time in the schedule to have the repairs done despite it being last minute (I only called two days ahead of time) which I appreciate.nnTook the car for a road trip that weekend and went sightseeing throughout New England. No problems on highways, stop-and-go city traffic, and even back country roads. As expected, I noticed significant improvement with the new brakes when when braking on turns, in the rain, and performing emergency stops. As far as I can tell the job was done right and done well. Very satisfied and will revisit if I ever need other work done.nnUpdate 11/7/2018:nnTook my mother's SUV in for a brake job, front and back. You know it is time to replace the pads when you hear a metallic squealing when applying the brakes. Left the vehicle there and they completed the job in approximately four hours - and this was including lunch! The new brakes are smooth and quiet, very happy with the work done.nnP.S. Thanks again John for taking out the tree branch that got stuck underneath the car!nnUpdate 4/19/2019:nnWent back again, this time because the AC actuator motor broke on my 16 year old Pontiac. Of course GM made it so it's nearly impossible for owners to replace this part, tucked in just the right spot underneath the passenger side dash that you have neither the space nor the clearance to remove it and install a new one. I took it to J&H after trying to remove the part over four and a half hours.nnJohn was more than up to the task, and he somehow removed and replaced the motor in an hour. I can only imagine what sort of gymnastics he had to do to get to the part, but he did show me how he constructed a tool to remove it on the spot. That's why I go to J&H, John and the mechanics there have always done a great job without adding unnecessary repairs to the process. Will go back again the next time something comes up, hopefully with something much easier that requires a lot less pain to resolve.nnUpdate 3/2021: Still going here for great service that I can rely on for all of our vehicles. I would put more here but I've hit the character limit for this review!

Relentlessly helpful and a very pleasant place, my first time there instead of news the TV was showing a nature documentary about antarctica. I don't care what's going on in the world, I get enough of that elsewhere, I would always rather watch penguins.

I brought my car to J &H, at my whits end, asking them to help me, and from Tempest’s awesome and friendly greeting, to the amazing attention the team took in diagnosing all the issues my 2000 Volvo had, they took the time to find and resolve any issues, always keeping me apprised along the way, they understood how much my car meant to me, and gave it back to me, with a new lease on life, John is both old school and new tech. They are Five star +

OIL AND LUBE, PLUS CHECK OF ALL FLUIDS, BELTS, WIPERS, TIRES AND SPARE, IN ADDITION TO AN OVER ALL LOOK FOR ANY ITEMS NEEDING MAINTENANCE OR REPAIR. J&H HAS SERVICED ALL OF OUR VEHICLES .FOR DECADES. VERY EXPERIENCED, QUALIFIED MECHANICS, SCHEDULING ACCOMADATING TO MEET OUR NEEDS, TRUSTWORTHY, AND ALWAYS GOOD VALUE. PETE

I've been going here for over 10 years! I love them! They give reasonable prices always looking to save me money. Always on point with their diagnostic of my car and quick service. I recommend them to everyone!