BMW of Akron

We have used BMW of Akron for our last few car purchases, they are always helpful and friendly. As soon as you walk into the dealer you are always promptly greeted and you feel very comfortable. Our most recent experience purchasing our leased car was very painless and working with Eric in sales and Betty the Finance Manager was great. BMW of Akron should be proud to have them. Thank you for everything!

I was very pleased with my buying experience with BMW of Akron. It was by far the easiest buying process that I've ever experienced purchasing a vehicle. Justin was great to work with as were the other team members that I interacted with. I will 100% continue to buy from BMW of Akron in the future.

Awesome experience buying my first BMW! Even though I bought a used BMW, the staff and specifically Mario, were outstanding. I've always wanted a BMW, having grown up in Germany as a military brat. Thanks Mario and BMW of Akron for the awesome experience. Absolutely no buyers remorse here.

I attempted to work with a sales person by the name of Michelle on a BMW 330 GT. She was very busy that day which was totally fine. I asked her for the service history on the vehicle that I was interested in and I noticed that she only gave me the most recent service history and left off two years worth of service history. She took a photo of it with her phone. I requested that she send me the additional service history and she repeatedly ignored my requests. I then called my local BMW service department and gave them the last seven digits of the Vin number and they gave me some information on some work that was done when this vehicle was purchased by the previous owner which included a faulty drivers seat motor that had to be replaced and also an air conditioning line that had to be replaced. Both of these repair items were within the first 2,000 miles that the vehicle was purchased brand new and may have swayed my decision to purchase the vehicle. When I looked back at the photo that she provided me, you can tell that she may have cut that portion of the service records out of the photo intentionally. I again decided to give her the benefit of the doubt and asked for the service history and gave her an offer on the vehicle one more time and she ignored my request. I then texted her and asked if she no longer wished to sell me the vehicle and she again ignored my request. If you are to do business with this dealership in the future, I would never work with this salesperson. I buy and sell quite a few cars and I could have given them an awful lot of business. I ended up purchasing a car from a different dealership today that had no problem giving me the entire service history.

This is my first time purchasing a BMW and I must say, my experience exceeded my overall expectations.nWent to dealership on Saturday to look at vehicle after extensive research. Met with Justin, test drove and made a deal.nWent back on Thursday to pick vehicle up and do paperwork, which I typically cringe at only from prior experience, met with Justin to give the car a final look and then sat with Betty to finalize paperwork.nBetty and Justin were truly amazing, kind, very detail oriented, patient and extremely professional.nI am forever committed to BMW of Akron as it’s well worth the 50 minute drive to be treated with such respect.nThank you so much. I can’t wait to tell all of my friends.