CVS

The pharmacy staff, including the pharmacist, can be very unprofessional in their behaviors. Additionally, when they have clearly made a mistake, they do not apologize for their error or their attitudes. It is apparent that all businesses in this are having great difficulty finding people to work for them to the point where any breathing body will do.

Shop Rite Pharmacy sold my prescription info to CVS without my permission. I needed one filled and after a week of calling (wait times horrendous), I found out it hadn't been filled yet. One of the pharmacists lied to me telling me that the delay was the fault of the manufacturer having production problems. I called the manufacturer and they were NOT having those problems. I cancelled the prescription and am moving to a local pharmacy where you don't have to wait to speak to someone. I can't trust a pharmacy that lies to me about my essential prescriptions.

Brought my 87 year old mother in law here today for her first COVID vaccine. They are a well oiled machine. They processed patients quickly, safely with all COVID distancing elements in place. They are happy and welcoming from the moment you check in. Thank you all for your professionalism and hard work for our community. Nice Work!

I seem to have a reoccurring issue getting my medication that I get every month. My sister went to pick up my 2 scripts only 1 was available. She asked if there was maybe anything put back or anything in the system to be filled and was told no. BUT THEY DID PUT A SCRIPT BACK IN MY NAME THAT WEEK that I didn't pick up on purpose and there WAS a seperate script waiting to be filled. The script was supposed to be filled on Wednesday and wasn't filled until Saturday. THIS IS COMMON AND VERY FRUSTRATING. I have also been shorted pills so I now count every single filled script in the parking lot. EVERY MONTH I need this medication ON TIME for my Cyclic Vomiting Syndrome or else I lapse into an episode that can leave me bedridden for a week at a time. They often push back my refills because they don't have it on hand. You'd think after 15 months it'd be regularly ordered. I've had to travel to other CVS' over an hour away in order to get my medication ON TIME. I WILL NEVER USE CVS AGAIN NOR WILL I REFER ANYONE. Asking my doctor this week to change everything to Walgreensn.nEditing to add that after 13 months of being on the same 2 medications I all of a sudden had to fight for one of them to be filled and had to contact my doctor because the pharmacy felt I shouldn't be taking both medicines at the same time...13 months after having both. THANKFULLY I do my own research and was already aware. Thanks for waiting over a year to try and save me

The nicest staff at this CVS. Helpful, courteous and just so professional. What a pleasure to get my 2 Covid vaccines here. Many thanks to them!nLaura F. From Kerhonkson, NY.