CubeSmart Self Storage

CubeSmart 31st St. In Flushing is by far the best self storage location i have used before. I have two units for both business and professional use. The location is clean and well managed. The only challenge I encountered was a significant mandatory 6 month rate hike but the company worked with me to keep it within my corporate budget. They make me feel like a valued customer!

This is my first time renting with CubeSmart and I must say that my experience was extremely positive. Prior to entry (after reserving a locker), I received a call from a polite staff member (apologies as I had forgotten their name) explaining the process and details of the reservation. She was courteous throughout the entire conversation and provided all relevant information very well. In addition, she answered my questions quickly giving me the impression that she is knowledgeable and knows her position well.nnUpon entry I met with staff and was guided by a member (apologies again as I forgot her name as well) and her trainee (Mr. Wilton(?)). Both were professional and courteous and provided a comfortable environment while introducing me to the locker load in process. Every instruction provided was clear and easily understood. All details and information regarding the locker, change policy, promotional policy, late fees, etc were explained so well that I did not have any additional questions as they were already answered. In addition, the transaction process (in-person) was easy and fast and I did not have to worry about online sign up as everything was handled efficiently.nnOverall, I must thank the staff for their assistance and guidance. Most importantly their customer service and attitude was fantastic and spot on. Thanks to the staff that I met today, I would highly recommend my friends and family to rent at this specific location because of the staff. I was very comfortable throughout the walkthrough and if any trouble were to occur down the road I know the staff will provide assistance without any trouble.nnThank you again and please feel free to contact me if you would like further detail and compliments regarding my experience.nnChristopher Lehn

Jessica Mercado is the best. Patient, Kind, and understanding. If you need help please ask for her she is a true Gem. Cube Smart is lucky to have her.

Been renting a spot there for many years finally came to an end their prices a pretty getting high

Very clean, easy to access facility with very nice, competent managers and staff. Abel took very good care of our needs in a friendly, knowledgeable way. Kendall volunteered to clean the unit before we moved in and it was fantastic to work with them.