Target

Excellent customer service. The manager at the Target store in Camillus, NY, went over and above to assist me in an exchange of a defective item. His district manager needs to know that Sam is a credit to his store. Sam was courteous, professional and extremely helpful. Due to that positive experience, I absolutely will frequent the store more often. Sam embodies customer service and I thank him.

The staff are friendly and helpful...

At the beginning of the pandemic, Target was one of the few retail stores I felt comfortable entering as they were enforcing mask mandates, constantly cleaning and playing announcements stating that masks were required. I was in need of new pants, and entered this location for the first time in months and was severely disappointed. In the span of roughly 40 minutes I saw three customers not wearing masks and no one was cleaning the self check out area. Furthermore, no announcements stating that masks are required were made and the hand sanitizer at the entrance was empty. I am highly disappointed and will not be back until I hear this location is back to following proper precautions or the pandemic ends, whichever comes first. I ended up going to Marshall's in the same plaza where they have people enforcing masks at the door, hand sanitizer and someone cleaning carts.

Went to try to find certain toys and sports cards with my kids. The scalper situation is out of hand and most stores have put limits on these items. However this store doesn't care. While there we saw one guy literally kneeling on the floor surrounded by toys, scanning them for value and grabbing piles. Literally piles and on the floor scanning while employees walk around him. Then we went to the sportscard area and saw a group of guys taking literally everything that was stocked and distributing to their kids and then all of them walking up and cashing out separately. The management has no control on their store if things like this happen and employees don't even blink.

Their inventory system is a disappointment. Couldn't get anyone to verify an item was in stock, nor would they look. However, they do go out of their way to make you feel like they're watching you as you shop.