buybuy BABY

What INCREDIBLE CUSTOMER SERVICE!!! I called this store because there was an item that my husband and I wanted and it was showing as being out of stock locally. I simply called to double check and the girl who answered the phone went above and beyond to help, and even went as far as offering to take my order over the phone and waive the shipping fees since it was out of stock. Fantastic customer service, above and beyond! Thank you, Henrietta Buy Buy Baby!!!

Very disappointed. Store sign said they are open until 6:00 and when I call to make sure it also said 6:00. Made it with 30 minutes to spare and apparently they close at 5:00. They need to make that update on the store, phone system and the website. People shouldn't be waiting outside the store. There were multiple people who came after us too. People drive pretty far to come here.

Employee seemed bothered just to check for cribs. Everything is overpriced or out of stock.

I order a car seat stroller combo the beginning of Aug . The item was shipped but never made it to my location. FedEx informed me that BuyBuy baby need to make a claim . Can’t speak to anyone at BuyBuy baby customers service. Long wait time and then the call is disconnected. I went to the local BuyBuy B just to be told to call the number that no one answering. This is the worst experience ever and would not recommend anyone buy online with the because everything is blamed on Covid.

Def. recommend buybuy baby as the main source for a shower registry. I made an apt. and was grateful to meet Chris who made the whole experience completely seamless and was very honest about all the items we scanned and gave his very best opinion on everything as I trusted him 100%. He is amazing and we are grateful to have worked with him.