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Boston Road Auto Mall

712 Boston Rd, Springfield, MA 01119, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday Closed
Reviews
jean Nshimiyimana (11/24/2020)
Very happy with their service... very easy financing was finally able to purchase my dream car a 2017 Honda Accord. Thank you Licy for all your help in such a professional manner. I recommend this dealer 100%
joshua montanez (07/11/2020)
Very disappointed in how the cancellation on my contract is being handled. I signed for a vehicle but found a better deal and interest rate elsewhere the same day. Called the same day to inform them and to arrange for the refund of my down payment (minus the penalty fees). Financing at the dealership is making it seem like my down payment is coming out of their personal pocket and that there is no way they can get me my $$ until Monday. Excuses of not having anyone that can get to the bank, excuses that cancellation takes time (understand I will need to sit to sign for my cancellation process) but the cash down payment I gave yesterday should be just as easy to refund. As a business the inconvenience of the business transactions should not fall on the customer regardless of how the staff may personally feel.
Kayla Moore (08/07/2020)
If I could give no stars I would! Jonathan vazquez sold me a $4,000 car that failed safety inspection 5 days after buying it! Won’t tell me when my car will be done or where it is been 2 weeks already. He flipped out on me and told me I should have bought a BRAND NEW car if I didn’t want any problems and told me I’m young and I don’t know anything Only because I showed up a week after to find out when it would be done (which I have a video of) He has taken total advantage of me for being a young women. I would not recommend them!! Save your money instead of putting it into this POS “business”.
Attree Cummings (03/26/2020)
We bought a car Saturday and was told it runs great and will pass inspection because it just passed in September. Well. What we were NOT told was that the oil, transmission and radiator all needed to be flushed!! The rotors (all 4) are bad with new break pads on the front to make it Look good back pads are still bad. There’s a belt that needs to be replaced a light needs to be changed and an alignment with possible new tires. All these things that need to be done and the car will still pass inspection so they are not responsible for helping us fixing any of it. Still need to pay for this and registration and an inspection sticker. Will not buy another car from y’all. The only reason for 2 stars was because in the mean time I was able to leave my old car there for 5days until I could junk it. Thanks for letting me purchase a new car and put all my savings into it.
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