Casey's

Ordered pepperoni pizza through the app. Clicked on build your own and just added pepperoni. Paid through the app and went in store to pickup. The pizza had crust and pepperoni Only! No cheese or sauce. Worker said that’s how it was ordered in rude manner when asked for remake of pizza and shown dry crust with pepperoni loosely falling off because it didn’t even stick to crust with no sauce or cheese. Worker refused to make it right because apparently when I ordered it, it did say no sauce, no cheese. I had no idea, but like I explained to employee, this was a mistake because I didn’t realize it was ordered that way. Told him I clicked on make your own and just added pepperoni, didn’t choose to take off the essentials of cheese and sauce and didn’t realize it was somehow ordered that way. Advised it isn’t normal for someone to order pizza without cheese or sauce, so suggested that if an order came through like that then I would suggest calling the customer to confirm next time so that someone else doesn’t get charged for an inedible pizza. It was not eaten and simply a waste of money. Would expect a company such as Casey’s to correct it once it was explained that it was obviously a mistake. However, instead I was spoken to rudely and advised I could pay for another pizza or leave with the inedible one I was provided with. I left without ordering another one. Terrible customer service. ☹ufe0f

I stop here going across country. If you gas up here you can drive across Illinois without stopping for their high tax gas, going west.

I've been to the Casey's a couple times in the last 2 weeks the one on South Green River Road and there's no pizza in the window totally unacceptable

Always friendly and polite.

Inexpensive and friendly staff