Map
Detailed Information
- Place Types Convenience store
- Address 34344 US-45, Third Lake, IL 60030, USA
- Coordinate 42.3608505,-88.0013631
- Website https://www.cvs.com/store-locator/third-lake-il-pharmacies/3434
- Rating 2.2
- Compound Code 9X6X+8F Third Lake, IL, USA
Openning hours
- Monday 8:00 AM – 10:00 PM
- Tuesday 8:00 AM – 10:00 PM
- Wednesday 8:00 AM – 10:00 PM
- Thursday 8:00 AM – 10:00 PM
- Friday 8:00 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 8:00 AM – 10:00 PM
Photos
Reviews
Why is this place always dirty?! Every time ‘ve been here everything looks dirty and messy!
If I could give 0 stars I would. During the Covid pandemic I went into the store and 2 employees were standing behind the counter without masks. I stood back and waited for them to put their masks on. They just stared at me. I finally had to say, “I have mask on to protect you, I expect you to do the same.” So the female put her mask on, but the other employee just put his on over his mouth but not his nose. After I left the store I called to speak to the manager. Much to my surprise the male who put his mask on halfway was the manager. When I told him why I was calling his response was that he wasn’t waiting on a customer. I said it doesn’t matter if you’re waiting on a customer, you’re still behind the counter near other people. He said he didn’t care what I thought. How rude and disrespectful!!! I will never step foot in that store again!!
This store does not know the meaning of customer service.nnThe pharmacy used to be great, prescriptions filled in under an hour. I’d leave my kids Peditrician with an e-script and it would be ready when I got there 20 mins later. There must have been a change in management or the supervising pharmacist because now the waiting time for prescriptions is an hour if you are in the store and up to 4+ if you call ahead. They deliberately make you wait when you are in the store waiting because I was the only one in the store waiting for a prescription and I waited the full hour.nnI’d switch to a different pharmacy if my plan allowed for it. Going to look at going to a different CVS from now on.nnThe store itself just had a facelift but again management at this location must not care that much about the store because it’s always dirty. Trash on the floor and spills in front the the drink refrigerators that are dry and haven’t been cleaned in ages. This was at 8am walking in to be the first customer in the door.nnTake your business elsewhere.
This place has become a joke. I get my prescription every month. I used to get a text/call when it was ready now I get a text on the last day before it’s put back on the shelf.nnLast month they didn’t have my prescription in stock, sent me to another cvs saying they had plenty , I got there and they had 0. Had to drive to yet another one and wait for it to be filled. What should have been a 5 minute drive was an hour drive between the locations.nnThis month I get here and they tell me that the other cvs location must have cancelled my prescription because they don’t have anything. They tell me I can call them and ask them if they have it to fill it . The she tells me they can order it and it’ll be here maybe tomorrow. I don’t work for cvs, I did not cancel my prescription, I feel like they should be calling to straighten this out. Then she tells me that they can transfer it here .. after 10 mins of going back and forth that they don’t have it. I told her if they have it that yes transfer it back because this is my normal cvs. She tells me they’ll fill it and it’ll be ready shortly... after the pharmacist just told her they had to order it because they didn’t have it ?!! How do you not have it and then magically it appears ?!
This location looks nice and fancy but the people are rude as hell. I walked into the minute clinic and showed a form on my phone and the lady said we can’t print that you have to print it and come back. I said can’t I just email it to you she said no sorry we having issues with computer you can go to Fed x. So I went to talk to the CVS manager thinking maybe they can print the form out for me so I do have to walk over 40 min in the cold. That’s exactly what I had to do is walk this is not a way to get customers to your place.
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