Chase Bank

The bankers are very nice and helped me quickly when I made a call to meet with them

Chase is hands down, indisputably the worst bank I’ve ever used. ABSOLUTELY, UNEQUIVOCALLY, NEVER BANK WITH CHASE.

They have money, but they don't have service.

I came to this chase to apply for a Sapphire credit card. Andrew Marx was really nice and knowledgeable - he took a later lunch break so that he could meet with us and went above and beyond in not only providing us with the necessary information and advice but also called to ensure our approval status right away and provide rushed shipping for our card. He even gave us great advice for hikes to do on our way to the Grand Tetons!

Absolute worst financial institution I have ever been to. Came in to make a simple withdrawal and was treated as if I was a suspicious individual. I came in to make a withdrawal like I typically would every month. This time however, I was treated in such a rude and unprofessional manner that I wish I could rate the manager and teller who work there with negative stars. When I came to this location to make a a withdrawal they decided they wanted two forms of identification. I was confused as to why all of a sudden they needed two forms of Identification when I have withdrawn significantly larger amounts with my same Utah Drivers license. Baffled I asked why that was to which the teller and the manager stated that it would depend on my account. Once again, I was confused since I carry larger balances in both my other Chase accounts. In an attempt to understand why I was being so restricted out of no where, I asked what my limit on withdrawls would be with just my one form of identification, both the teller and manager stated they didn't know. I finally decided to withdraw just enough for lunch in which case the teller rolled her eyes and was rude upon my departure. The kicker from all of this is that the funds I was trying to withdrawal were the remaining funds from a check I had brought in a few weeks earlier and that this same location had offered to cash for me with just my driver's license.