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Hertz

2901 Fisher Rd, West Paducah, KY 42086, USA

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Detailed Information

Place Types Airport
Address 2901 Fisher Rd, West Paducah, KY 42086, USA
Coordinate 37.060914,-88.765405
Website http://www.hertz.com/rentacar/location/unitedstates/kentucky/pa
Rating 2.1
Compound Code 366M+9R West Paducah, Kentucky,

Openning hours

Monday 7:00 AM – 9:30 PM
Tuesday 7:00 AM – 9:30 PM
Wednesday 7:00 AM – 9:30 PM
Thursday 7:00 AM – 9:30 PM
Friday 7:00 AM – 9:30 PM
Saturday 8:30 AM – 4:00 PM
Sunday 10:00 AM – 9:30 PM

Photos

Reviews

Pam Lightle (11/27/2020)

Update: Randy is the owner/ and operator of this location. Our insurance agent got no farther with him or Hertz company. We have now switched to Enterprise who is amazing and amazing customer service. They care and are wonderful to do business with. Also, they will pick us up and were happy to accept insurance. DO NOT USE HERTZ. ESPECIALLY, THIS LOCALLY OWNED LOCATION.nThis location is an absolute disgrace to the Hertz name. The person working or managing this location, Randy, does not care about his customers at all. This location also does not care at all about there terribly low rating on here. As I write this review they have a 2 rating. It should be lower. He has left my family stranded in a local hotel and will not pick us up unless we hike 9.4 miles to the body shop that our insurance had our vehicle towed to. We are in process of formal complaints with Hertz. So far the company states this is an independently owned location. Please use another location or any other rental car company and save yourself a HUGE run around.

CC John (04/14/2021)

I have rented from this Hertz location multiple times in the last few months and I have always had a very good experience. Randy has always been very kind and helpful to us. I’ve never had a problem with the reservation itself or with any of the vehicles.

Amy Cherry (12/28/2020)

My reservation with Enterprise had been cancelled due to a lack of available cars. Asked Hertz for a similar vehicle (intermediate SUV) and was told they had one. What I was given- Chevy Trax, a subcompact. We had to leave half of our luggage behind. This vehicle is also $50 more than what I would've had with Enterprise and much smaller. Its crowded, pulls to the right, and has no pick up. The only plus was the checkout process was much quicker and streamlined at Hertz. The check out employee was friendly but I feel deceived. Had to take out of desperation.

Sherry Johnson (02/02/2021)

Rude owner horrible service our vehicle messed up on us and the men that work there looking like Santa was rude and not good service. I would rather use enterprise. Don't use the hertz by the mall prejudice people there