Calvert Collision Center

Received a call today from Regina after not hearing from these people in over 2 years. When I was first in my wreck, they had told me that the insurance company from the other guy authorized the repairs for the damaged he caused to my vehicle. After holding my car for a couple of months they called to let me know it was ready. They said I owed more than $3,ooo since the insurance didn't cover it. I asked them why did they repair the car if the insurance didn't authorize it? They said that it was industry standard that when an insurance company asks for the second quote from them that they can do the repairs. but when they sent them the bill, they denied it. That was why they held my car so long. Calvert wouldn't let me make payments but wanted to know who my lien holder was on the car. I called the lender and let them know what was going on. The car wound up getting repossessed and Calvert bought it. Well Regina calls me today to ask me if I would sign an authorization for the repairs. I told her NO! You people already stole my car from me, now you want me to be on the hook for the repairs and make it easier for you to get the car from the lender?? You wanted to steal my car, now you'll have to deal with the aftermath. Even that day when I came to get my stuff out of my car, the older gentleman told me you guys had started pulling this on multiple customers. I hope you get exposed and shut down for your lack of business ethics.

I was recommended to come here for our 4Runner. I was not disappointed . From beginning to end , the customer service was great. The job was amazing and they finished it faster than originally estimated. Yes it can be expensive depending on your damage, but if you want it done right come to Calvert Collision Center.

Great place staff is straight forward which is what you want when it comes to your car

Worked fast and with my insurence . My truck looks brand new will always recommend

Always top quality repairs and done in the timeline they tell me it will be!