Map
Detailed Information
- Place Types Meal delivery
- Address 1231 Harbor Point Rd, Gun Barrel City, TX 75156, USA
- Coordinate 32.3564417,-96.1452136
- Website Unknown
- Rating 4.1
- Compound Code 9V43+HW Gun Barrel City, TX, US
Photos
Reviews
Delicious food, cozy atmosphere, excellent service. A great, out-of-the-way restaurant. Highly recommend it.ud83dudc4dud83dudc4dud83dudc4d
The short of it: It took 4 hours to get the order out correctly and the customer service was appallingly bad.nThe long of it: The woman hung up on me 2x when I called to request they correct a mistake on an order I’d placed for my wife who was working in Kemp for the day. The owner (I think) was rude and unprofessional. She went on and on arguing with me saying she’d made the meal herself and insisting it was correct. She made us send a pic of the food to show her that ingredients were missing. I’d stepped out from a meeting to make the phone calls (5 total) and was shocked at her lengthy explanations / excuses as to why the food was so delayed (the deliveries are far apart, a delivery girl is sick, she is the only one working, etc...) and why I was wrong about the food being made incorrectly. After 6 full minutes (I timed it) of going back and forth with her and 3 phone calls at that point, I totally lost my patience and questioned her customer service skills...she then immediately questioned mine. She apparently forgot who the customer was.nSince time is money, I think we paid about $500 for a salad, a bottled water and 2 jalapeño poppers...which my wife said were good once they were finally delivered correctly - hence the begrudgingly added 2nd star. Actual price was ~$25.
This is a hidden gem! B.Y.O.B Delicious home made food dine in for at home yummy comfort food with healthy options or have it delivered by one of the fabulously friendly staff members!
Friendly staff, good country food.
Great place to eat! Friendly staff.
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