Big 5 Tire & Auto Service

Great customer service and good pricing! I highly recommend Big 5 in Longview (the one on hwy 80) over anywhere Else for all your tire, wheel, suspension, and brake needs!

Brian and the guys at big 5 went out of their way to get me a great price on tires. I can't say enough about the management and employees here. Thanks again guys.

I would give a single star, but on the Second return trip I believe the shop upgraded the shocks without charges.nI drive is a single wheel, one ton, extended cab, heavy utility bed truck over 10,000#. This should be right up this shop's alley, you figure right?nBring it in for bad tire/vibration.. Diagnosed as tread seperaNeedtion via suspension. Probably. Ok.. tires anyway. Fix it... day and a half later, 4 tire, suspension parts, and I know a bunch of labor.. It's ready..nA day of work later it's back to them due to loose parts.. Half a day later, back on the road.nBoy that didn't last... Day and a half later I'm in Marshall contemplating putting this truck on a trailer and draggin' it in.nDecision made.. Drive the back roads slow. This time they have the truck two nights and two days, third trip. When I picked it up.... I was told it was fixed.nThat's all... FIXED.nSo why do I have this constant vibration still.nThree trips, no telling how many man hours of labor.nI thought this is what Longview Tire and Automotive /Big 5 did.. Truck tires/truck repair? HmmmmnnSo, A few days later I still have the vibration. Even have a video going the interstate that demonstrates that. Took the truck to another Big-5 location and (long story short) they verified the vibration but wouldn't do anything about it since it was not installed at their location. They did balance the tires at my insistence. (No difference in the ride).

Friendly staff and quick service.

Awesome staff. Quick with the oil change. Will be using from here on.