Crack Solutions Auto Glass

Blake is a stand up guy. Very honest and professional. He does all kinds of glass work, but he also does window tinting as well. He is one of the fastest at it and is very quick. I highly recommend his services to anyone who is looking for a great job at a very reasonable price. Check him out I promise you won't be disappointed. He even helped me install my car audio system. Like I said he is a great guy. Go see him and I guarantee you that he will take care of you and you will be very happy you did.

They are awesome!!!! I called about a nick in my windshield and they were available to fix it immediately while I watched. Very courteous and price was good.

Professional work at a reasonable price. Don't go waste your time somewhere else.

This is an edited review:nMy wife and I both needed windshields replaced about 6 months ago. We made an appointment for both vehicles in the same visit. We were told it would take an hour or less to do both vehicles. After waiting for about 3 hours my wife's car was done, (with stringy black glue stuff all on the dash and seats) however, my truck that they had already removed the windshield from, would not be ready till Monday afternoon (this was on a Saturday) because they did not have the correct glass. So, I had to take a day off of work on Monday because I was without a vehicle. I got a ride to Longview (from Gladewater) on Monday, around noon, so I could wait for my truck to be ready because they promised it would be ready by noon. When the glass delivery came in, (around 4pm) they STILL did not have the correct glass! Blake said it was something about using the part number from the vehicle manufacturer instead of the part number from the glass manufacturer (basically that he ordered the wrong glass twice in a row). He said they would deliver it that night around 10pm. They never called and at 1145pm I called and they said they would be there in 15 minutes, 45 minutes later they text me to call Blake. Blake asked if he could bring the truck by later tomorrow and I explained to him that I work for a living, and I need my truck. He delivered it at 230am. I noticed, after the truck was FINALLY delivered that the registration sticker that was on the windshield was for a different vehicle. Ever since they changed the glass it leaks whenever it rains. Their work is sloppy, they are incompetent, and unorganized.

I was in a bind after my windshield was cracked. I was being told over $400 for a new windshield. I e-mailed to get a quote and see how quickly I could get my car in. Whitney responded within hours, and I called the next day, and brought my car in a day later. I could have brought my car in the first day. After some miscommunication on my part about my vehicle having lane departure, when I brought my car in, he told me he didn't have the proper windshield glass because I offered confusing information on my vehicle's lane departure function. A lane departure windshield glass would have cost me $450. He offered to use the glass he had, and charged me $225 less, and Whitney made the lane departure function work. Because I thought I could pay on a card, he offered to charge me $25 less to get cash out at an ATM across the street. This place was very professional, and did a great job on my windshield and with the lane departure system. Whitney was so nice. My daughter commented on how nice she was. Thank you Crack Solutions Auto Glass for replacing my windshield so efficiently, quickly and professionally for a great price.