Firestone Complete Auto Care

Great service! Professional and friendly team.nnI visited this location to have 4 new tires installed, 4- wheel alignment preformed, oil changed and battery replaced on my 03 tahoe.nnI called the day before my appointment. They were able to schedule me for the following afternoon at 12pm. I arrived 15 minutes early and despite my deviation they immediately pulled my truck in.nnThey had the tires I wanted in stock and offered me other options based my requirements.nnThe manager at the front desk was professional and polite. Her secondary desk associate was also great. Despite being relatively busy they were able to multi task with no noticeable affect on customer service.nnI was quoted 3 hours for the entire job. I knew the alignment would be way off due to the recent replacement of all steering and suspension parts.nnThe front desk agent offered to take me to the location I would be waiting at, and also offered to pick me up.nnAfter the 3 hour quoted time my truck was still being aligned. They explained to me there were multiple things that needed to be adjusted and the tech was making sure everything was perfect. I didn't mind at all, I love perfection and appreciated the communication.nnTotal time including a test drive was just barely 3.5 hours. The technician walked through the numbers and everything they did. They even mentioned additional items to keep an eye out for including my serpentine belt. But NO HIGH PRESSURE SALES!nnThese guys blew away my expectations and definitely recommend them for future customers.nnGreat job!

Wife’s truck windshield wipers got struck in the wide wipe. Firestone took all the covers off and found out that it was not the motor but a huge piece of ice. They got the ice out and the wipers work fine. They could have charged me for a new wiper motor and I would not have known the difference. They were very honest.

Mr.Anthony and All his Staff went over and Beyond for me today. It's a pleasure to have them work on my car. I'm a Lifetime customer due to the Great service I always receive ud83dude42

I visited this newer Firestone store a couple of weeks ago to balance a tire for one of my vehicles. The tire was off the car and I walked in for service. They finished in less than 10 minutes. I decided to go to them again yesterday for a rotation and balance for my truck. The store is clean and the technicians are competent. I only waited 45 minutes and I was on my way. Be advised that they require masks in their lobby.

I broke down in Nashville on 440 I had my 2010 camaro towed there. The lady Joell was great even though they weren’t going to perform the work. Didn’t charge me for anything they did do and I greatly appreciate that. Could had sold me a whole bunch of stuff I don’t need just to get some money and me back. Referring me to dealership and another local mechanic instead of ripping me off second time I’ve came in contact with her and both times she helped. Great person and great service. Really wanted to say thanks so far the best experience I’ve had with mechanic shops. Thanks for standing out from the rest. ud83dudc4dud83dudc4dud83dudc4dud83dudc4dud83dudc4d