Map
Detailed Information
- Place Types Electrician
- Address 8245 SC-707, Myrtle Beach, SC 29588, USA
- Coordinate 33.6492291,-79.0222938
- Website Unknown
- Rating 2.9
- Compound Code JXXH+M3 Myrtle Beach, South Car
Openning hours
- Monday 8:00 AM – 4:30 PM
- Tuesday 8:00 AM – 4:30 PM
- Wednesday 8:00 AM – 4:30 PM
- Thursday 8:00 AM – 4:30 PM
- Friday 8:00 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
We heard the crash- the kitchen chandelier had torn out of the ceiling and glass shattered everywhere. Reliable Electric had installed it 13 months ago. Their electrician, D., arrived at our home a few minutes before I did and my wife let him in. He arrived seething with anger and hostility- my wife said she felt threatened having him in the house. When I got home D. was still steaming mad and was basically shouting at me that it wasn’t their fault and it’s only a 12 month warranty and besides we probably did something to make it happen and so on. When I tried to ask him if he would let me complete a sentence he continued to shout so I walked to another room and he left the house. (My new electrician explained that the deck-style screws Reliable had put into the plastic ceiling can were a little too big and eventually the plastic split.) His boss (the owner?) Rich called the next day. He wasn’t yelling but it was clear customer retention was not a priority for him. No apology for D’s behavior, tried to blame us for the failure, no offer to make good on this (they had done many projects here), no ‘I’ll split it with you’ for what would be 1-2 hours of effort. “Reliable”?- nope.
I just had more electrical problems. I call reliable no help at all. I have used. Them for 10yrs up till now. I have Pruett elec over my house now. Everything reliable did was 100% wrong. The main breaker they changed was never hooked up correctly. This could have caused my house to burn down. To much to list. DO NOT USE THIS GROUP OF GUYS.
The only thing “reliable” about this company is their inconsistency. I had the displeasure of using this company through a contract basis and they couldn’t have done a worse job. Actually, they could have, if they ever showed up. Had an appointment for Friday and they wouldn’t come because it was 3:30 and too close to the weekend, but guaranteed they’d be here before 12:00 noon on Monday. They never showed up, and when I called hours later to their office I was told, “I don’t know where the technician is but I can tell you he won’t be coming today.” I mentioned that we had an appointment before noon, why won’t he be coming at all now, and I received the wonderful answer of “I know you had the appointment, but they won’t be coming today.” Wonderful. I called the company who hired Reliable and told them to find me someone knew, only THEN to be contacted by the technician who acted surprised I was upset that he missed two appointments! Avoid this company if you actually need work done. If you’re in the market to spend money without work getting done, then they’re 5 stars.
This company is aweful. It was contracted through Lowe’s to install a generator, and it’s as if they had never installed one before. They charged more than they should have, had no idea who was responsible for doing anything, and left it to the homeowner to basically schedule everything. It has been over 2 months, and generator is still not operational. Terrible experience.
I have had Reliable Electric at my home on two occasions. Once yesterday and another three months ago. Out serviceman was Dwayne. He was on time, professional, courteous, neat, and friendly. He went out of his way to make sure the job was complete and to our satisfaction. We also dealt with the office manager Kelly. She too was very friendly and accommodating. They were great to deal with.
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