KeyMe Locksmiths

I was sent a locksmith that very obviously didn’t know what he was doing. He tried to charge me $130, then told him I got a quote from another company for $67 so he “called” (didn’t talk to anyone) his supervisor and said he can do it for $70. He tried to use an airjack to open the door and failed so he gave up and still tried to charge me a $30 service fee. I, at first, refused to pay it because he didn’t do anything at all, I was still locked out, then he hassled me and told me he was trying to help and he wasn’t leaving until I paid him. Just to get him to leave, I handed him my card and he started texting my card number in Arabic numerals to some random number where he had sent plenty of other card numbers as well and I took my card out of his hands because that was very unsettling to me. He asked me for cash and I refused to pay and I told him if I could talk to a supervisor on my own phone, I would give him my information to pay. He called his supervisor on his own phone, they talked in Arabic (said something about me and all Americans) and I got on the phone with the original number I called. Once I started to call, he grabbed his tool bag and ran to his car and sped of driving away. I finally got a hold on someone and they had a manager call me back. She insisted that I paid the service fee and I refused because he broke my door, made the situation worse, talked trash about me in a different language in front of me, and wasted my time and I was STILL locked out after 3 hours. She tried to offer me a 10% discount for “next time” and when I started to tell her how sketchy the situation was and that I would NEVER use them again and tear them apart all over social media, she hung up on me. The “manager” hung up on me. Absolutely disgusted with the “service” I received. Huge scamming company.

I can’t say WORSE things about this company and their employees. I got locked out of my home so I called them and they sent someone out very quickly which was great. When the technician arrived he was VERY quick to say he couldn’t fix the lock... of course! And wanted to charge over 350 dollars for a new lock. Once my boyfriend arrived and they began to talk he quickly was able to open the door but still wanted over 200 dollars. He then agreed on 120 dollars even though I called another company and they said this would have come to 75 dollars. The technician then said he would only take cash and had the audacity to yell and ask to take MY DEBIT CARD to the bank and take out money for me which is the most unprofessional thing I’ve ever heard! This technician tried to completely rip me off and would have if my boyfriend wasn’t with me. Terrible, lazy, rip off artists at this company. PLEASE AVOID!!!!!

The process was very simple. Done in less than 5 minutes.

Easy, quick, inexpensive. Keys work great.

Unknown... Never, Used. However, will review again once I have!