Crunch Fitness - Las Cruces

Great place to work out and stress out. 👍

Everyone is very nice until they get your money, after that they could not care less. Might as well have no customer service since they can't help you with any i just like the staff at the actual gyms. Once they have your card prepare for their charges even after time you've given consent.

Like the gym, however I get the vibes that the trainers are a little bit pompous. They really hardly ever welcome you in or ask how things are, when leaving you never get a simple "Goodbye, have a great day!". I just never really feel any since of real gratitude and thanks for supporting. Not knocking the place, just being honest with the criticism. I will be a member and really do enjoy the space considering that most gyms in town are very tight cramped or just too dang expensive. The equipment is also grade A+, nobody judges, hella clean, and very affordable considering the type of weights/equipment/training/group fitness that is offered. I really do enjoy all the sweat and tears this place pushes me to move out me body. The locker rooms and showers= 👎. Water fountain stations are the best. Restrooms/toilets are horribly positioned but only spend about 1.3% of my time in there.

Let's start with the front desk. Everyone is always helpful ,greet all members,also say goodbye when you walk out. It's in the small details, they feel like friends now. All the machines are top quality, ALOT of free weights and love the turf area!! The place is always clean and they have staff cleaning consistently all machines and bathrooms. The GM Niko Pacheco, is the man and is doing good work running the facility. Finally, I receive text messages from the gym asking feedback on my experience, if I need anything, and just checking in to see how I am. Nowhere have I ever experienced this. This place is like my second home and I feel welcome always. Honest review.

Very friendly and knowledgeable front desk lady. She seemed genuinely interested in my motivation and made relevant suggestions for my goals!