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Bank of America (with Drive-thru ATM)

304 New Byhalia Rd, Collierville, TN 38017, USA

Map

Detailed Information

Place Types Atm
Address 304 New Byhalia Rd, Collierville, TN 38017, USA
Coordinate 35.0483342,-89.6885069
Website https://locators.bankofamerica.com/tn/collierville/financial-ce
Rating 2
Compound Code 28X6+8H Collierville, Tennessee

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

kevin Hekman (01/14/2021)

Had to make an appointment to open a new account - had to wait a week. When my turn finally came, half an hour in, they suddenly required a third form of ID they had not specified up-front (I had my current, local and gold-starred drivers license as well as my passport, checkbook from another bank, paperwork with my address on it etc but they wanted my original social security card). Since I didn’t have it - you guessed it - I had to make another appointment a few days hence. When I showed up for my second appointment the entire branch was “temporarily closed” for at least a week. No notice of my cancelled appointment. I tried to reach my banker, using her business card, but it only went to the branch - which was closed. Not even voicemail. I tried calling the next closest branch, but also couldn’t reach anyone live at all.nnSorry BOA, that’s three strikes. Since I have to start over again, I’ve made an appointment at a different bank. We’ll see if that experience is any better.

Countess Fleming (04/07/2021)

TOTALLY UNACCEPTABLE SERVICE! I have a picture of the line outside of the branch. Not sure how to post it. The branch manager at the Collierville location is awful and rude! When asked to open another teller line, she refused. The line was out the door. Melissa Perez is district manager. Not sure branch manager's name. I will be sending picture of line outside to corporate.

Griffin Jett (02/25/2021)

Very sweet people, but they won’t cash another banks check under circumstances. Yet Bank of America insist they will cash a check for a $6 fee if you talk to corporate. I believe they don’t want to bother with the task or are trained improperly.

Jason Sharp (08/01/2020)

This review is based on a one-time experience, so bear that in mind. I came in at 1030 on a Saturday, only had to wait a few minutes for a teller and had a very pleasant experience with Rob ordering a cashier’s check. I have been dreading this interaction based on these reviews and am happy to say its not always bad here.