Home United States Mississippi SunTrust

SunTrust

1965 Goodman Rd E, Southaven, MS 38671, USA

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Detailed Information

Place Types Atm
Address 1965 Goodman Rd E, Southaven, MS 38671, USA
Coordinate 34.9618839,-89.9551132
Website https://www.suntrust.com/
Rating 3.2
Compound Code X26V+QX Southaven, Mississippi,

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Michelle Henry (11/24/2020)

Last year, we received such great service when we were opening our account. We recently opened a second account online. Unfortunately, despite banking authentication, they still required us to bring our IDs to a branch drive-through. This process should have taken 2 minutes, but we waited in line over one hour. I thought it was a fluke. Today, I needed to deposit an insurance check. I went to another branch which still says it's open online and has hours posted on the location. It was closed. I called to check on the Southaven branch, which is quite far from my home. After several attempts, I got through and was told many branches were completely closed this year, but no one has updated the online info. There were two drive-through lanes open. I was the fourth car in the shorter line and it took 40 minutes just to deposit my check!

Jorge Espinoza (09/11/2020)

Now that the lobby is closed, drive Teller waiting Time is about one hour. During Normal days but if you go in Friday you better bring lunch and diner, because you be stuck there for hours.

Sky Walker (12/11/2019)

I've had a business account for approx. year and a half. The staff is wonderful, but my account was debited that was unauthorized by me. The account was frozen from any debits. I was told I had to investigate and call the company myself. Although I did not feel I was to do this, but I did. After all, this is my money, but I'm trusting this bank to insure my funds and go to bat for a customer. I called Suntrust back with verification that it was not me who authorized the account, they refused to refund me. This is over 500.00. I will be closing out this account and NEVER refer anyone there.

S F (10/06/2020)

Horrible drive-thru service!

Jake L (10/07/2019)

The employees are generally friendly, and I dont have any complaints regarding the staff.nI've had a very difficult time setting up online cash manager due to errors within the system that in-store managers and customer service has been unable to rectify. I still haven't gotten clarity, and still cant access this. This has been ongoing for over a month.

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