Home United States Missouri Public Storage

Public Storage

14249 New Halls Ferry Road, Florissant, MO 63033, USA

Map

Detailed Information

Place Types Storage
Address 14249 New Halls Ferry Road, Florissant, MO 63033, USA
Coordinate 38.8096181,-90.3008267
Website https://www.publicstorage.com/self-storage-mo-florissant/856?pi
Rating 4.9
Compound Code RM5X+RM Florissant, MO, USA

Openning hours

Monday 9:30 AM – 6:00 PM
Tuesday 6:00 AM – 9:00 PM
Wednesday 6:00 AM – 9:00 PM
Thursday 9:30 AM – 6:00 PM
Friday 9:30 AM – 6:00 PM
Saturday 9:30 AM – 5:00 PM
Sunday 9:30 AM – 5:00 PM

Photos

Reviews

Melissa Kolb (03/09/2021)

I don't like the fact I can't get into my unit ANY time I need to. I literally got locked in the gate after rushing to grab something I desperately needed. I was 1 minute past lock time trying to get out to go home but it told me there was no access and I had to call a 1800 number to have it opened. Other than that, its a good place so far!!

Nikki Jones (03/26/2021)

I rented a unit here in October 2019. We lost our jobs in March 2020 due to COVID. Our benefits came after the 6th which is when the payment was due to avoid the late fee. The bill was always paid each mo th just after the 6th. I reached out to see if there was anything that be done to help. The office told me she tried but it wouldn’t let her. I spoke to the district manager who repeated the same. I inquired as to why the company wasn’t doing anything to help with the COVID situation. I even provided proof so they knew I wasn’t just making it up. He said the company absolutely did things to help and waived many late fees from March to August and stopped doing auctions and also gave their employees a $3 raise. My late fees from May to August we’re not waived. Didn’t address that at all. Nor did customer service. Really disappointed with the response. Just not a good look. Many other places available and I’ll take my business their in the future.nnJust to update - I’ve been posting my experience with Public Storage on various sites and posts and they’re going in and deleting them. I guess they don’t want people to know how they are being very selective with whom they choose to help. Hmm.

Skylar Johnson (11/06/2020)

I came into this location to get some information on differnt size units and prices and as soon as I walked in I was greeted by a young lady named Erin who was absolutely fabulous from start to finish..She answered all my questions. Thanks again Erin.

IWA Volleyball Coordinator (07/12/2020)

Preston was extremely helpful in helping us getting a second unit. Customer service was 5 star. He was very accommodating and polite. Facilities are clean. Will recommend.