Home United States Maryland M&T Bank

M&T Bank

91 Routzahn Way, Frederick, MD 21701, USA

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Detailed Information

Place Types Atm
Address 91 Routzahn Way, Frederick, MD 21701, USA
Coordinate 39.4439004,-77.395539
Website https://locations.mtb.com/md/frederick/bank-branches-and-atms-f
Rating 2.1
Compound Code CJV3+HQ Frederick, Maryland, Un

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Reviews

Mark and Sarah White (07/30/2020)

I have been going to this location for over 5 years now and have never had an issue with customer service! They have been quick, friendly and professional! Frankly I dont understand the terrible reviews because everyone has always been so sweet to me and my little ones (when we used to be able to go in placees).nI will continue to use this branch!

Marwa Alsaadi (07/15/2019)

Unprofessional stuff!! I asked a simple question banker couldn’t answer me, so he said let me ask the manager, i was waiting 20 min standing and i hear them they’re laughing and talking! Their conversation was not related to my question !!! I walked to the manager room and i said you forgot to answer my question or what ? The manager said we’re looking to your account and seeing why you have this charge she simply answered me in less than a minute!!! And didn’t even said sorry for your waiting !!

Ben Ham (02/21/2019)

I was previously confused at why this branch had only two stars. They've always been helpful. But recently I had a very simple issue that needed to be fixed and tryed to do it over the phone. I was told that it couldn't be done over the phone but that it had to be done today. The teller said the manager could do it, but the manager wasn't in that day. I'm at work all day and can't take time to visit the bank. So I guess this issue is unresolved. Just shame a customer service business doesn't have better customer service.

Frederick Health Urgent Care (02/12/2020)

The ATM machine outside is always “Temporarily out of order.” And no ATM inside. I had to use a non M&T ATM which charges a surcharge just to get cash in that area! This location is awful.

elizabeth morgan (08/10/2017)

Always a hassle to cash a check here from my own account written in my name! Attitudes and customer courtesy are among the worst I have ever seen. After many years as an M&T customer, I am thinking of changing banks...

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