Map
Detailed Information
- Place Types Meal delivery
- Address 155 E 900 S #101, Salt Lake City, UT 84111, USA
- Coordinate 40.7499873,-111.8865047
- Website http://chipcookies.co/
- Rating 4.6
- Compound Code P4X7+X9 Salt Lake City, UT, USA
Photos
Reviews
Love the cookies but their online ordering and customer service is terrible.
Brilliant Delivery! Our house is a bit hard to find especially in the dark. I got the notification that they would be to me in 8 minutes and 8 minutes it was on the dot. Brilliant presentation, still warm and delicious! Thank you Chip and to our delivery driver as well! Love the product and the service. Thank You 🙏
We always head here, at least once a month. I went in at an unusual busy time, the staff was friendly like always- to friendly this time. A gal had not spoken up about the staff missing or skipping her order so another gal spoke for her and threw way to much attitude. The staff ended up giving both gals (separate parties) a free milk. Watching the interaction, closed mouth don’t get fed SO the attitude that came with it shouldn’t have been thrown and neither party should of gotten the free milk. Again closed mouth don’t get fed. But it shows how much the staff still looks out. ❤️
Delicious cookies but poor customer service. I frequently order cookies online and have them shipped to Chicago. This last order the lemon cookies I received were paper thin and in pieces and they could not be put in a gift basket as intended. The cookies did not look like anything advertised and I have never had issues before. I reached out via email twice now and via telephone and have heard nothing back. I really expected better from Chip.
Find Better shipping or stay with local delivery. I ordered mine on the 30th and they are still not delivered. The shipping keeps moving and now it’s showing Monday. Almost two weeks for cookies?! Will they even be “fresh” online says keep out for 3 days then freeze. Mine have been in a truck for 11 days. Don’t buy unless you can get same day delivery. While some might think- that’s the carriers fault...I blame the company for not finding a better service to use.
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