Starbucks

Tried to go through the drive through at 8:50 PM. They were “closed”. Every bit of information (online and on door) said they closed at 9. It wasn’t like I was going inside or trying to get a drink in the last 5 minutes, I just wanted my hot drink before going home. I so miss the Starbucks where I used to live- they were open until 10PM and super friendly. These people are rude.nnUpdate: Have been here twice since my original review. Both times the drinks were super bland (watered down bad coffee taste). The wait time was 12+ min on a mobile order when they weren’t even busy (1 car in drive through ordering and 2 people on store with no other mobile orders) and it ended up taking about 20 minutes. I’ve had shorter mobile order wait times (10 min) at other locations with the outdoor line backed up to the street and the indoor one at the door.nnUpdate: I ordered the star drink and was told that it was a limited time item only available last summer. Funny how it was listed on the menu and advertised in the app. I ended up getting a pink drink and they left out the strawberry bits. At that point, I had been waiting in the drive through for so long I just gave up.nnSome of the reviews listed online seem to be for the other location in Statesboro which is located on campus. Unfortunately, that one is only open during weekdays and closed pretty early or id just go there instead.nnConclusion: bad coffee, inexperienced workers who can’t make the drinks right, don’t know their menu, and take forever to make their drinks. I’ll continue to visit starbucks (after all I’ve enjoyed their drinks in many locations including at least 7 states), but I’ve given up on this location. It was good when I came here years ago, but not anymore.

Hire more team members! I travel and visit a Starbucks daily and have never seen anything like this. We waited thirty minutes and spent over $10 for coffee only to not receive it and find out it’s non refundable. Will not return to this location. Will stick with dunkin when in the boro.

The food here is so good and the service is quick. One cashier, a dude, is not too nice. He cuts you off when ordering and ignores a greeting like hello. Won't hold that against the store.

Service is great, but there is a MAJOR flaw in the curbside pickup system. The thing is, this location is almost always busy, and if you choose to do curbside pickup for your order, you will almost certainly be stuck in your spot because they placed the parking slots RIGHT BESIDE the drive through line. My recommendation would be to move the curbside area to the spaces AWAY from the drive through area (a good place would be the side facing the Chik Fil A restaurant) so people don’t have to deal with being stuck in their spot. The whole purpose of having a pickup service is so customers can order ahead and not have to wait. Placing the pickup slots so close to the drive through line defeats the purpose because you have people who refuse to move out of the way for the curbside cars. It also creates a dangerous flow of traffic because you have to weave your car through the line. I understand there is an option to pick up in store (this is typically the choice I select), but it would be nice to not have to go in the store every single time, especially when the curbside option is available.

Great staff, perfectly mixed coffee, and a real customer is never wrong attitude! After 7 years of the horrible service at any Starbucks in Savanah ours a breath of fresh air!