LA Fitness

This is a nice gym with a lot of equipment but personal trainer manger is so rude and I think he shouldn’t be a personal trainer manger if he is gonna be rude about people weight the way they look etc and he shouldn’t make them feel bad about themself. A personal trainer helps people to grow in good way and they are nice.

A lot smaller than I expected... the weights (dumbbells) were limited, meaning not many for the # of people there. Layout of gym is tight but they do the best with limited space.. Overall it's ok

Its the expectation you get when you pay 24.99 a month. Its not the greatest but it will do to get the job done. They just opened back the basket ball courts. They do have swimming pool open. Not all the machines are open back yet. Its still one open and the other one close.

I have a love/hate relationship with this gym. They are affordable. That’s where they get the one-star for, the price. There is an LA Fitness where I’m moving but I rather take my chances with a new gym in the area I’m moving to. However, everything is falling apart. The gym equipment used is the same equipment that was used when the first opened. They rarely ever update any of the equipment. The ones at the Woodbridge, VA location are either broken or on the verge of breaking down. The machines are extremely outdated and have a lot of wear and tear. I think there is no valid excuse for having machines that were intended for customers 13 years ago. There is no need to repair them, they need to be replaced with new machines. Not only are the machines being closed for social distancing but the ones that work are breaking down which provides fewer treadmills because they are all broken. LA Fitness should take better accountability and update every single one of the treadmill machines because they are extremely overused, dirty, broken, and outdated. It’s quite embarrassing when the sales employees are giving potential clients tours and these machines are in the poorest condition possible. This is unacceptable that any customer pays for machines that are breaking down or destroyed. Even Planet Fitness replaces their equipment and they charge their customers $10 a month. It’s quite embarrassing that LA Fitness is penny-pinching with machines that were intended for customers 13 years ago! It’s time to update the treadmill machines with 2021 standards, not 2007. They also don’t have hand sanitizer in any of the containers. It’s been out for weeks and all the staff say is they are expecting it soon.

Worst customer service I’ve ever experience !!nI paid hundreds of dollars for not attending to this gym location due to COVID -19, five o six months ago after many, many calls trying to speak with anybody of the staff to cancel my membership Finally I got lucky and speak with one member of the staff who convence me not to cancel and just put on “freeze” my acount and paid only $10 per month per each person on my account until I decide to go back, I said OKnnToday $ 98 where deducted from my bank account with any notices from them due to anual renewal fee, but WHY PAY ANUAL FEE IF MY ACCOUNT WAS ON “FREZZE” they are taking advantage of me and sure many other people more.nnI hope NEVER return to LA FITNES again because I don’t like when people take advantage of people and steal their moneynnZERO STARS TO THIS PLACE