Svetness Fitness Studio

I don’t normally like to leave any sort of bad review but I did have an issue here. My trainer is absolutely amazing very nice very knowledgeable the only downside was is when I discussed signing a three month contract I did initial next to some boxes and of course I did not read every single line I just signed them and no one ever told me face-to-face that I would be automatically signed up for a month-to-month contract when my three month contract ended so to me it was very poor communication. I knew I was signing a three month contract I had no issue with that I knew what I was paying a month which was absolutely a good price as I was sitting there talking with the trainer we discussed everything during that conversation nothing was ever mentioned that I had to give a 30 day notice and that I would automatically be signed up for a month-to-month contract..I’m just a very straight up honest person and I feel like that should’ve been mentioned to me to my face so I feel like it was sort of dishonest. When my three month contract ended I realized the next month that the money got pulled out of my account so I contacted the personal trainer which of course said I can’t do anything contact billing so I contacted billing again very poor communication I had to write three emails before anyone called me back. Finally whoever the lady was that’s a manager I don’t know if she’s in corporate or in billing called me and was like oh yeah I looked at your contract I’m sorry but you initialed right next to here and here and here and so if you would’ve read it that states that you automatically get signed up for a month to month but we’re trying to do something where people are aware of what they’re signing so when they sign up they’ll know that this will automatically happen and I told her well you know what you could do you could just tell the person to their face when they’re sitting and talking with you that that’s going to happen. Then she told me well let me get back to you tomorrow I’ll reach out to someone in the office and will see if we can do something about the money that was taken in January well go figure the lady acted like maybe they would work with me and give me the money back or something I’ve never heard from the lady again I’m sorry that is so unprofessional. And when I had my consultation I was told I was signing a three month contract and if I wanted to like it was just an option I could go from month to month when that was over. well they got a good one over on me because when the contract ended they automatically had me signed upud83eudd26‍♀ufe0f I’m just a very honest and direct person I like people to be crystal clear with me and the personal trainer knew that I was automatically going to go to a month to month lease after my three month contract was up and he knew that if I wanted to cancel the membership I had to give a 30 day written notice the least you could’ve done during the consultation was tell me that.

Small place. I do not like a lot of people around. They do have semi- personal training program so it is affordable. I worked with Georgi and I love it. He is fun, easy and carrying trainer. Really controls what and if you do it correct. He inspired my to keep working out even during the Covid when all gyms were closed. He spends time with you. Strongly recommend.

Great trainers and customer service. Even Covid 19 cannot stop this team. The training continued and certainly got the best of every dollar spent. Well worth it. Georgi is a very good trainer. Definitely will recommend this company to others.

Georgi was a dream! I hadn’t worked out in a year and have arthritis in my back. He took his time and showed me proper technique and some good stretches. I have more energy and feel stronger. I also feel confident I can hit the gym without injuring myself. He brings a positivity to each session that is infectious. He always found new ways to challenge me and give me the best workout. He is truly gifted at motivating you to do your best!

I joined several months ago. The trainer, Georgie was very mindful of what level I was at, and has moved me forward (trained) to a better body weight, strength, and toning. I love the training that I’m getting!