Home United States Virginia Dulles Kia

Dulles Kia

107 Catoctin Cir SE, Leesburg, VA 20175, USA

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Detailed Information

Place Types Airport
Address 107 Catoctin Cir SE, Leesburg, VA 20175, USA
Coordinate 39.1065114,-77.561315
Website https://www.dulleskia.com/?utm_source=GoogleMyBusiness&utm_medi
Rating 4.4
Compound Code 4C4Q+JF Leesburg, Virginia, Uni

Openning hours

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Shahreen H (02/09/2021)

Just bought an used 2015 Kia Rio (not from this dealer) and thought that since they were a Kia dealer, they could assist with the issue I was having. The gas seems to be running out very quickly and is nowhere near the listed MPG for the vehicle. I called and asked if I could set up an appointment so they could take a look at what the issue might be, and they told me that they could not do anything about it. I asked if they could at least check if there was a leak somewhere and they refused to do that too, saying I needed to give them the exact number of miles I have driven from filling up the tank until it's empty again. This isn't a huge issue for me but it seemed rude that they wouldn't even take a look at the car and told me they could not do anything over the phone.

Chris Allen (12/19/2020)

One star is too generous for my interaction with Dulles Kia. I traded in a car and bought a new Forte which they drove to me due to covid. The deal seemed too good to be true, and it was because Kia did not check my loan payout amount for the trade-in and did not notify me of an additional payoff balance until a month after the transaction. Since then, my credit score has gone down a 100 points due to missed payments on a car I no longer own and I have a lien against me from my bank. Thanks Kia ud83dudc4eud83cudffbud83dudc4eud83cudffb

Jonathan Laferriere (01/18/2021)

Extremely poor customer service. After I was given an estimate for my vehicle I made an insurance claim. The claim was taking a while so I called my insurance and found out from them that my shop advisor at Kia was on vacation. After multiple phone calls and messages to Kia, that were never returned, I went into the shop and was denied a different advisor and was told that I just had to wait an additional 6 days for my advisor to come back. I was also lied to and told that they were waiting on my insurance when in fact my insurance was waiting on them. An employee lied to me again and said that he would get the images of my vehicle and the estimate to my insurance before my advisor came back so I didn't have to wait as long... but he never gave those documents to my insurance. Overall, I was without my car for 19 days. As for the repairs, there were good.