Map
Detailed Information
- Place Types Atm
- Address 3211 Washburn Way, Klamath Falls, OR 97603, USA
- Coordinate 42.1991527,-121.7563795
- Website https://www.roguecu.org/?utm_source=google&utm_medium=organic&u
- Rating 3.6
- Compound Code 56XV+MC Klamath Falls, Oregon,
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Rouge Credit Union has been a great bank for our family but the recent system update has not been user friendly. We went from having a single log in for all our needs, to now needing 3 log ins to take care of our monthly banking. New system update has been far from user friendly or easier for us.
Best bank / credit union EVER!!! Only showed ID once because they get to know you and help you in every way they can. I have had many accounts and car loans through them over the years and never have I had a problem that they didn't quickly and politely resolve. Great work Rogue!
Mobile app doesn't work about 10% of the time. Charges will post late, holds also will occasionally last longer than they should. Years ago this credit union was great, but has sadly gone down hill in recent years. They are no longer focused on the communities they serve but more and more persist just for profit. Customer service can range from good to dismal. I will be taking my business to a more respectable financial institution.
I have 2 car loans and a credit card with rogue after my daughter was born i fell on hard times and got really behind on everything. Everyone here are understanding and helpful. I kept in touch with them and let them know what i could do and they kept working with me helping me not lose everything. I wouldn't go anywhere else to bank.
They have gone downhill in the last couple of years. I transferred one loan away from them and the last loan I took elsewhere. I still have one loan with them and have to put up with there incompetent customer service. My online account could not retrieve my information. I called customer service just like it said to do. The lady couldn't do anything about it. She said its managed by a third party and they couldn't help me. So instead of getting in a fight over the phone. I hung up and wrote a review. If this keeps up, I'm going to find a new bank.
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